Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Fraudulent Order Question Rate Topic   - - - - -

 
  • BluEyeGuy
  • Junior Member
  • Members
  • Join Date: 03-Jun 07
  • 16 posts

Posted 29 January 2019 - 07:20 PM #1

Hello everyone,

 

I wanted to share info for a suspicious customer that successfully placed an order with us early this morning.

 

The “customer” was named Linda Juan (see more details of their exploits below)

https://badbuyerlist...81177ab19446137

 

They were able to create a new customer account and then proceeded to place an order.

 

There were 4 attempts at the transaction - all failed as a bad card. The 5th attempt succeeded but with a strange shipping address, a bad email (juanlinda222@hotmail.com) and wrong phone number. I thought cs-cart or my payment processor would prevent orders like this going through? The strange thing is in my cs-cart order details it doesn’t show any credit card info, just blank missing. Also the “Ship To” and “Customer Notes” fields have these weird extra characters at the ends. See below:

 

SHIP TO

Linda Juan">

'">

444 Rollins St">

">

Missoula, Montana 59801

 

CUSTOMER NOTES

">

 

I wanted to report this to give others a heads up, but is this something cs-cart could have prevented from occurring or is it all on my payment processor? Seems like some sort of automated script. I am currently running the latest version of CS-Cart 4.9.2.SP4. Anything else I can do going forward to block these orders? I already blocked the IP address: 103.105.49.193

 

Thanks in advance for your help and suggestions.

 



 
  • imago
  • Senior Member
  • Members
  • Join Date: 18-Oct 18
  • 451 posts

Posted 29 January 2019 - 08:53 PM #2

is this something cs-cart could have prevented from occurring or is it all on my payment processor?

 

Have you enabled the MaxMind Anti-Fraud module?



 
  • BluEyeGuy
  • Junior Member
  • Members
  • Join Date: 03-Jun 07
  • 16 posts

Posted 29 January 2019 - 09:02 PM #3

No, I have not enabled it.

 

I was under the impression there was an added cost for using that. Is that module something most people use with their cs-cart stores?



 
  • imago
  • Senior Member
  • Members
  • Join Date: 18-Oct 18
  • 451 posts

Posted 29 January 2019 - 09:52 PM #4

There is no other. And yes, cost is per query.