hi i updated the store last week now clients say they cant order the sizes and color so i check the site
all globla options are not showing
in the backend all there see screenshot but the storefront not see second screenshot
what to do
thx again
Schermafdruk 2019-01-28 15.22.10.png
Schermafdruk 2019-01-28 15.22.42.png
If you click the link in the product/options admin page, does it show valid variants for the options?
Do you use a 3rd party theme or a custom product page layout? Obviously I’m guessing by grabbing at obvious straws…
no theme is basic theme from cs-cart everything is basic
thetool
7
Have you tried clearing cache?
Have you tried clearing cache?
yes also
also on the server from the VAR directory
How many store-fronts do you have?
How many store-fronts do you have?
Only 1
all whas working perfectly but last update this happend
I can assume that corresponding records were lost in the cscart_ult_objects_sharing table. Even if you have one store-front. system uses this table
try to apply the missing options to one test product again to see the results
i tryed this
he add it to product but not on the site
All done already
i think i found the problem
Alt-team Update a Module Table of options because i see now all this products are OK
so i told them to check and fix it but to get a anser takes alot of time
All done already
i think i found the problem
Alt-team Update a Module Table of options because i see now all this products are OK
so i told them to check and fix it but to get a anser takes alot of time
I also use the Alt Team table of options?