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Problem Global Options Rate Topic   - - - - -

 

Posted 28 January 2019 - 02:26 PM #1

hi i updated the store last week now clients say they cant order the sizes and color so i check the site

all globla options are not showing

in the backend all there see screenshot but the storefront not see second screenshot

 

what to do

 

 

thx again

 

Attached Thumbnails

  • Schermafdruk 2019-01-28 15.22.10.png
  • Schermafdruk 2019-01-28 15.22.42.png


 
  • tbirnseth
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Posted 28 January 2019 - 04:43 PM #2

If you click the link in the product/options admin page, does it show valid variants for the options?

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Posted 28 January 2019 - 04:45 PM #3

If you click the link in the product/options admin page, does it show valid variants for the options?

Yes and All Active



 
  • tbirnseth
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Posted 28 January 2019 - 04:52 PM #4

Do you use a 3rd party theme or a custom product page layout? Obviously I'm guessing by grabbing at obvious straws....

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Commercial addons, payment methods and modifications to meet your business and operations needs.


 

Posted 28 January 2019 - 04:56 PM #5

no theme is basic theme from cs-cart everything is basic



 

Posted 28 January 2019 - 05:03 PM #6

.



 
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Posted 28 January 2019 - 06:59 PM #7

Have you tried clearing cache?



 

Posted 29 January 2019 - 05:43 AM #8

Have you tried clearing cache?

yes also

also on the server from the VAR directory



 
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Posted 29 January 2019 - 05:46 AM #9

How many store-fronts do you have?


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Posted 29 January 2019 - 07:43 AM #10

How many store-fronts do you have?

Only 1

all whas working perfectly but last update this happend



 
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Posted 29 January 2019 - 01:41 PM #11

I can assume that corresponding records were lost in the cscart_ult_objects_sharing table. Even if you have one store-front. system uses this table


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  • johnbol1
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Posted 29 January 2019 - 05:35 PM #12

try to apply the missing options to one test product again to see the results


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Posted 30 January 2019 - 03:02 PM #13

 i tryed this

he add it to product but not on the site



 
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Posted 30 January 2019 - 05:21 PM #14

database repair in in phpmyadmin maybe ?

 

https://www.a2hostin...th-phpmyadmin  


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 

Posted 31 January 2019 - 06:30 AM #15

All done already

 

i think i found the problem

 

Alt-team Update a Module Table of options because i see now all this products are OK

so i told them to check and fix it but to get a anser takes alot of time



 
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Posted 02 February 2019 - 02:37 PM #16

All done already

 

i think i found the problem

 

Alt-team Update a Module Table of options because i see now all this products are OK

so i told them to check and fix it but to get a anser takes alot of time

I also use the Alt Team table of options? 


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2