When Using Www Server Not Found, But When Using Non-Www It Works Fine

General General Questions
1

Hello,
Im having an issue with the website, whenever I use non-www it redirects and works fine, but when using www it doesnt redirect and the browser says server not found..
ex:
https://example.com- works good
https://www.example.com- doesnt work

I tried editing config.local.php:

$config['http_host'] = 'www.example.com';
$config['http_path'] = '';

$config['https_host'] = 'www.example.com';
$config['https_path'] = '';

but still it doesnt work

2

Did you try to set up www domain on the Administration -> Stores page?

3

Can you "ping" the www domain?

If not then you have a DNS issue. If so, you can always use the non-www domain in cs-cart (assuming you cleared the cache after changing in config.local.php) and provide a redirect in your .htaccess file. But you should be able to run your site as either www subdomain or not.

4

Check Nginx or apache config, your config not listen www

5

Can you "ping" the www domain?

If not then you have a DNS issue. If so, you can always use the non-www domain in cs-cart (assuming you cleared the cache after changing in config.local.php) and provide a redirect in your .htaccess file. But you should be able to run your site as either www subdomain or not.

Thanks, it was exactly a DNS issue!