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Posted 25 November 2018 - 11:42 PM #1

Something changed lastly, I don't know if it's a bug or if I changed a setting somewhere but users can't register anymore when not logged in at checkout.

 

On the first step of the checkout process, only the anonymous checkout appears and if I uncheck "Disable anonymous checkout"  I can't register. Only login is possible. 

 

Is there a setting to check somewhere, does someone experienced something like that ?



 
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Posted 26 November 2018 - 06:50 AM #2

So you do not see radio buttons in the New customer section?

 

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Posted 27 November 2018 - 12:52 AM #3

Exactly.

 

If I disable guest checkout, nothing is there: https://prnt.sc/lndsip

 

If I enable it, only 1 radio button is there I don't have the create new account option:

 

https://prnt.sc/lndsr8

 

 

I tried disabling my theme, but it does the same thing. So the problem is somewhere else.

 

 



 
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Posted 27 November 2018 - 07:24 AM #4

Try to temporary disable 3rd party addons. You can find the "Disable Third-party add-ons" button on the Addons -> Manage addons page


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Posted 28 November 2018 - 12:33 AM #5

Good to know, I never saw those buttons because they are hidden.

 

But it didn't fix it.

 

 

I tried:

 

Disable All Third Party Add-on 

Disable All Addon

 

Switch back to a default CS-Cart Theme with those addon disabled.

 

But still not showing create accounts.



 
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Posted 28 November 2018 - 05:23 AM #6

Good to know, I never saw those buttons because they are hidden.

 

But it didn't fix it.

 

 

I tried:

 

Disable All Third Party Add-on 

Disable All Addon

 

Switch back to a default CS-Cart Theme with those addon disabled.

 

But still not showing create accounts.

 

Hello!

 

Is the "Administrator must activate new user accounts" setting (Settings->General) enabled or disabled? If enabled, register option will not be displayed at the checkout.


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Posted 29 November 2018 - 12:35 AM #7

Hello!

 

Is the "Administrator must activate new user accounts" setting (Settings->General) enabled or disabled? If enabled, register option will not be displayed at the checkout.

 

Yeahhhhhhhhhhh! Perfect, it solved my problem :) 

 

Thanks



 
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Posted 29 November 2018 - 05:21 AM #8

Yeahhhhhhhhhhh! Perfect, it solved my problem :)

 

Thanks

 

I am glad to know that it is working now.


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