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  • Takestock
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Posted 21 October 2018 - 02:08 PM #1

Hi

With the new GDRP addon the following is added to the checkout.

 

I agree to have my personal data <u>processed as follows.</u>  with a check box

 

when this is hovered over the terms and conditions show in a hover popup.

 

The issue is that apparently when using an IPhone when a customer goes to check the box the popup keeps showing over the checkbox making it impossible to check the box.

 

It does not happen all the time if they are really accurate in touching the screen directly over the checkbox.

 

What I want to do is remove the hover from all the text and make the processed as follows into a clickable link to read the terms.

 

don't know which file to look for.

 

Regards

Alan



 
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Posted 22 October 2018 - 05:32 AM #2

Depending on the checkout step, you should edit file in the following directory

 

design/themes/THEME/templates/addons/gdpr/hooks/checkout/


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  • quarba
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Posted 28 November 2018 - 11:18 AM #3

We have the same issue. When customers are using an iPad to checkout, the GDPR statement covers the full screen they are unable to go any further. Please could someone come up with a solution to this as we will be losing sales due to this over aggressive pop up.



 
  • Takestock
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Posted 30 November 2018 - 01:41 PM #4

We have the same issue. When customers are using an iPad to checkout, the GDPR statement covers the full screen they are unable to go any further. Please could someone come up with a solution to this as we will be losing sales due to this over aggressive pop up.

I have posted this as a bug report and await a reply.

 

Alan



 
  • Mongoose
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Posted 15 January 2019 - 09:03 PM #5

I have posted this as a bug report and await a reply.

 

Alan

 

Did they respond Alan?


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  • Takestock
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Posted 15 January 2019 - 10:18 PM #6

Did they respond Alan?

Of course not

 

Alan