Export Language Not Showing Fine

dear members,

My site has 2 languages Arabic and English

some customers buy products in the Arabic language some in English

when I export the orders, the customer names who bought products in the Arabic language does not show correct, they show wrong random characters instead of their name

for English it is fine but for Arabic language, it shows random characters that are neither Arabic nor English

Can you please tell me how I can see the correct customer names values when I export the orders?

How are you viewing the exported information? If Excel (or similar), suggest you look at it in a plain text editor like wordpad or notepad.

It looks like encoding issue. Try to open file with UTF-8. For example,

https://www.itg.ias.edu/node/985

It looks like encoding issue. Try to open file with UTF-8. For example,

https://www.itg.ias.edu/node/985

As Always eCOm labs you are the best of the bests