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  • BASE_TEAM
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Posted 21 September 2018 - 08:59 AM #1

Hello,

i have problem to applying the SSL certificate to the store. Ive navigated to Settings - Security Settings - and selected "Enable secure connection for the store front" then "Secure full site" also tried "Secure profile checkout and order pages" and then appears the error message.

Ive attached a screen shot of the error message.

 

The host is telling me the SSL certificate has been been installed on my hosting package.

 

I check the file config.local.php and here is the code

 

// Host and directory where software is installed on no-secure server

$config['http_host'] = 'www.basefashion.gr';
$config['http_path'] = '';
 
// Host and directory where software is installed on secure server
$config['https_host'] = 'www.basefashion.gr';
$config['https_path'] = '';
 
where is the issue;


 
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Posted 24 September 2018 - 07:53 AM #2

 

Hello,

i have problem to applying the SSL certificate to the store. Ive navigated to Settings - Security Settings - and selected "Enable secure connection for the store front" then "Secure full site" also tried "Secure profile checkout and order pages" and then appears the error message.

Ive attached a screen shot of the error message.

 

The host is telling me the SSL certificate has been been installed on my hosting package.

 

I check the file config.local.php and here is the code

 

// Host and directory where software is installed on no-secure server

$config['http_host'] = 'www.basefashion.gr';
$config['http_path'] = '';
 
// Host and directory where software is installed on secure server
$config['https_host'] = 'www.basefashion.gr';
$config['https_path'] = '';
 
where is the issue;

 

 

Please try the recommendations from this article:

 

https://docs.cs-cart...ion_failed.html

 

Also, make sure that curl is working properly on your server. CS-Cart is testing if the HTTPS page is accessible via curl request.


Sincerely yours, CS-Cart Support Team

 

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  • martfox
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Posted 27 September 2018 - 02:14 PM #3

Please try the recommendations from this article:

 

https://docs.cs-cart...ion_failed.html

 

Also, make sure that curl is working properly on your server. CS-Cart is testing if the HTTPS page is accessible via curl request.

 

Our client has same problem. After latest updates the only working option in "Enable secure connection for the storefront" is "Secure profile, checkout and order pages". By disabling the secure connection or enabling for the whole cs-cart site, appears the 500 error.

 

Curl is installed of course and ssl instaled as well all the time. So it's not a problem on the server because it was working before and no changes have been made server side.


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  • martfox
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Posted 27 September 2018 - 02:48 PM #4

UPDATE:

 

If "Enable secure connection for the storefront > Secure profile, checkout and order pages" is enabled and "Keep HTTPS connection once a secure page is visited" is checked, then it keeps the https on the whole site without 500 error. Once disabled, the error is back.

 

P.S. admin is working still over https and without errors and problems...


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  • martfox
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Posted 27 September 2018 - 03:36 PM #5

...and conclusion: the 500 Internal Server Error (The server encountered an internal error or misconfiguration and was unable to complete your request.) is caused by the Blog add-on. After disabling it, the site works over https again like before the updates...

 

CS-Cart team: please explain what happened and how to fix it. (Of course without to disabling the add-on).

 

Thanks


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Posted 04 October 2018 - 12:47 PM #6

...and conclusion: the 500 Internal Server Error (The server encountered an internal error or misconfiguration and was unable to complete your request.) is caused by the Blog add-on. After disabling it, the site works over https again like before the updates...

 

CS-Cart team: please explain what happened and how to fix it. (Of course without to disabling the add-on).

 

Thanks

 

The issue requires examination on your server. Please contact us via Help desk and provide access to your server so that we could examine the issue.


Sincerely yours, CS-Cart Support Team

 

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