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Hosting Sla. Look For These Must Have Sections In Any Sla. Rate Topic   - - - - -


Posted 14 September 2018 - 06:48 AM #1

SLA is an undeniable advantage of the hosting provider. However, all providers are different as well as their SLAs, because there are no strict requirements for this document. Let’s figure out which sections and what information the SLA should include, to persuade the customer of the provider’s responsibility, honesty, and trustability.


  • The list of Services
  • Incident definition and diversification
  • Response time
  • Resolve time
  • HelpDesk and support
  • Maintenance
  • Penalties


To read more about the features of hosting SLA visit our blog. You will also know how we ensure the quality of our Services with our SLA.

AWS Cloud hosting for CS-Cart and Multi-Vendor

by Simtech Development - CS-Cart certified hosting provider

free installation & migration | free 24/7 server monitoring | free daily backups | free SSL | and more...

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Posted 11 January 2019 - 06:14 PM #2

Proposal Kit has downloadable SLA & development contracts that are good quality. Written/re-viewed by Attorneys.


We use them.

FDG Web, Inc - Seattle Web Design : Custom CS-Cart Programming & Design | Toll-Free: 877.239.3083

Download Proposal Templates & Web Design Contract Samples