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Logout When Go To Chekout After Cookies Update Rate Topic   - - - - -

 
  • lsublimes
  • Newbie
  • Members
  • Join Date: 09-Jul 18
  • 8 posts

Posted 11 September 2018 - 08:07 AM #1

Hi,

 

When I try to checkout a order on our websites the account automaticly logout and the same happen sometimes when I refresh the homepage for example.

 

I think this happens only if I click on accept cookies because this problem only exists after the upgrade that introduce cookies policie.

 

Can someone help me and give me a solution for that?

 

Wait for good news.

Best regards.



 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 10945 posts

Posted 11 September 2018 - 10:04 PM #2

It sounds like your session cookie is getting deleted.  Hence the session ends and the cart and session data is lost.

Suggest you review whatever cookie policy you have and never delete the session cookie since it's required for proper operation of the cart.


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