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Send Review Product E-Mail Automatically After 7 Days Of Purchase Rate Topic   - - - - -

 
  • alijaved
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Posted 19 August 2018 - 02:05 PM #1

Dear Members,

 

I want to get product reviews from my customers so I was thinking to send an e-mail to the customers who have purchased a product. After they have purchased a product, they should be able to get an e-mail after 7 days to review the product with the review product link.

 

can you let me know how this can be done? My cs-cart version is 4.7.2

 

your comments will be appreciated as always. 



 
  • johnbol1
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Posted 19 August 2018 - 04:42 PM #2

check ez merchants services, not sure what it was called

 

https://ez-ms.com/


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • tbirnseth
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Posted 19 August 2018 - 07:18 PM #3

the link to your EZ Auto Mailer is: https://ez-ms.com/auto-mail.html

 

In addition, you can send emails based on:

 

Abandoned carts

- Send abandoned cart reminders or special offers

Orders:

- cart exceeds some amount (so you can offer a coupon)

- Specific product(s) ordered (so you can send them additional docs or other info).

- orders placed with a specific payment method

Profiles

- New registration

Form Submission

- Any "Forms" submission (like to get feedback on followup)

 

This is a stable product and has been supported and extended since V2 of cs-cart.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • alijaved
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Posted 23 August 2018 - 08:45 AM #4

the link to your EZ Auto Mailer is: https://ez-ms.com/auto-mail.html

 

In addition, you can send emails based on:

 

Abandoned carts

- Send abandoned cart reminders or special offers

Orders:

- cart exceeds some amount (so you can offer a coupon)

- Specific product(s) ordered (so you can send them additional docs or other info).

- orders placed with a specific payment method

Profiles

- New registration

Form Submission

- Any "Forms" submission (like to get feedback on followup)

 

This is a stable product and has been supported and extended since V2 of cs-cart.

 

 

Thanks EZ,

 

I am about to purchase your add-on however I just want to confirm If it is compatible with UniTheme? 



 
  • alijaved
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Posted 23 August 2018 - 10:16 AM #5

I have purchased add-ons from your site and the download link is expired, when I went to download the purchased add-ons the link is expired. Can you please respond? 



 
  • tbirnseth
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Posted 23 August 2018 - 06:43 PM #6

I have purchased add-ons from your site and the download link is expired, when I went to download the purchased add-ons the link is expired. Can you please respond? 

 

As pretty clearly stated in the readme associated with the products, we process or orders manually to verify domains for licenses as well as to capture payment when we license the products.

 

Your order has been processed and the links should now be activated and will be valid for 2 weeks.  Your license key was sent separately with an invoice showing a zero balance.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • alijaved
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Posted 26 August 2018 - 10:06 AM #7

As pretty clearly stated in the readme associated with the products, we process or orders manually to verify domains for licenses as well as to capture payment when we license the products.

 

Your order has been processed and the links should now be activated and will be valid for 2 weeks.  Your license key was sent separately with an invoice showing a zero balance.

 

 

Your add-ons are totally out of structure, I purchased your auto-email and Summary fields add-on, first of all it is not easy to install them as they are not in .zip format, 2nd thing the summary field add-on has a lot of style problem in the backend and in the frontend as well, I have sent you e-mails, please fix the bugs and provide me the correct working add-ons for my cs-cart version which is 4.7.2, I am using UniTheme



 
  • tbirnseth
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Posted 27 August 2018 - 06:29 PM #8


Your add-ons are totally out of structure, I purchased your auto-email and Summary fields add-on, first of all it is not easy to install them as they are not in .zip format,

Correct, they aredistributed  in TGZ (compressed tar) format which installs just fine via the the '+' icon on the admin/addons.manage page or by the V2V3 method of extracting the archive into the root of your store. We do not create our archives in zip format, mostly because we want people to install them via the admin interface so they are in fact installed correctly.


2nd thing the summary field add-on has a lot of style problem in the backend and in the frontend as well, I have sent you e-mails, please fix the bugs and provide me the correct working add-ons for my cs-cart version which is 4.7.2, I am using UniTheme

You sent complaints, but no details. As I responded back to you, when you use a 3rd party theme, any style/layout issues you have in that theme are outside the scope of my addon support. I suggested in my email that you work with your theme developer to address any 3rd party theme issues you have related to that theme..

 

As far as backend goes, you did not provide any details. I sent you a screenshot from the current release which shows things laid out as expected. The backend of this addon is not mobile friendly at this time. You will need to do the one-time setups on desktop or be willing to scroll your mobile browser to access the fields.
 
We have responded to all emails you've sent and have requested more detailed information.  Right now, we are not aware of any bugs related to the addons and the supported theme.

EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • akistdm
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Posted 14 October 2018 - 08:06 AM #9

Is there any solution for sending a mail that customer can review the product with a in-mail review form and not going to a landing page?

 
  • tbirnseth
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Posted 14 October 2018 - 05:13 PM #10

We had a template that did this.  Unfortunately many email clients do not properly handle forms in emails. So collecting text data and passing it along generates errors.

 

Our latest templates collect the rating for the products they want to review.  It then launches to your site and confirms some security attributes and lands the user on a page for filling out the actual review for the products they've chose to review (if required by your settings, user may have to login but will be redirected back to the landing page).

 

The advantage is that all reviews are done from one page.

 

You can try using the order_review_products.tpl template in our product. But you'll have to change the first line from:

{assign var="deprecated" value=true}

to

{assign var="deprecated" value=false}

 

 

That will then give you email based forms.  But do note that this template is no longer supported so it would be "use at your own risk".

 

Alternatively you can always develop your own template and simply put it in the proper directory and it will become selectable in the event details.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.