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Where Is My Licence? Rate Topic   - - - - -

 
  • harvesterr
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Posted 10 August 2018 - 03:23 PM #1

i bought cs cart

on cs cart orders seem to be canceled

but on my account the money has gone

 

what happened and when you will send my licence??



 
  • soft-solid
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Posted 10 August 2018 - 03:26 PM #2

Hello.

 

Please contact with https://helpdesk.cs-cart.com

 

Best regards

Robert.


Team of SoftSolid
cs-cart.pl

 
  • harvesterr
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Posted 10 August 2018 - 03:30 PM #3

i did

but noone is there!!!!

 

i have problem because i needed his licence 5 days now

and cs  cart couldnt send me an email 

 

all emails are blocked from cs cart and they shoudl do something about it!

 

i dont receive anything!!!

 

and now that!

 

i suppose something wrong iswith the company!!!



 
  • soft-solid
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Posted 10 August 2018 - 03:36 PM #4

Hello.

Can you log in here?

https://helpdesk.cs-cart.com

 

Or did you use the password reminder?

 

Best regards

Robert.


Team of SoftSolid
cs-cart.pl

 
  • harvesterr
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Posted 10 August 2018 - 03:40 PM #5

yes i did

but till today morning i couldn login for 5 days i was trying to buy a licence!!

they have reset and send me the password with email so i loged in today !!!!

 

so

after that i made the buy from there and something happened to paypal and it was cancceld in the orders history

 

although the money are gone from my account!!!

 

i suspect they did it on purpose!



 
  • soft-solid
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Posted 10 August 2018 - 03:49 PM #6

Hello.
 
I do not think anyone does it on purpose.
Sometimes such things happen between PayPal and the Store.
If the transaction was canceled, the money will definitely come back to you.
Please wait until Monday and try to contact again.
There is no reason to be worried.

 

Best regards

Robert.


Team of SoftSolid
cs-cart.pl

 
  • harvesterr
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Posted 10 August 2018 - 03:50 PM #7

my customer is already angry!!!

 

he told me to send back the money he gave me for the job!!!

and now that!!!

 

i dont think i can wait to monday!!!



 
  • eComLabs
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  • 17801 posts

Posted 13 August 2018 - 05:42 AM #8

Try to call them +44 203-026-2550


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