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Fedex Smart Post Doesn't Work After Latest Upgrade Rate Topic   - - - - -

 
  • Brennie369
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  • Join Date: 17-Mar 08
  • 831 posts

Posted 16 July 2018 - 01:36 PM #1

After upgrading to 4.8.1.SP1, FedEx Smart Post is no longer showing up as a shipping option for my customers. Not sure how that upgrade would affect it and it could just be a coincidence on the timing, but I have not made any changes to that shipping method and it worked before that upgrade.


CS-Cart 4.9.1


 

Posted 17 July 2018 - 10:44 AM #2

What is the FedEx reply in the log in your admin panel? If service does not return shipping rates, corresponding shipping method will not appear on checkout page.


Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 
  • Brennie369
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  • Join Date: 17-Mar 08
  • 831 posts

Posted 17 July 2018 - 01:32 PM #3

Ok I checked and it showed an error that the weight didn't meet the minimum of 1.0 lb, so I tested again with products over 1.0 lb and it showed. Thank you for that - now I know where to look in the future.


CS-Cart 4.9.1


 

Posted 17 July 2018 - 01:39 PM #4

Ok I checked and it showed an error that the weight didn't meet the minimum of 1.0 lb, so I tested again with products over 1.0 lb and it showed. Thank you for that - now I know where to look in the future.

 

Glad to hear that you found the solution :)


Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation