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Credit Card Payment Trouble Rate Topic   - - - - -

 
  • Pascal
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  • Join Date: 13-Jun 12
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Posted 12 June 2018 - 11:39 AM #1

From this morning, payment by credit card does not work anymore... without any changes. Yesterday it worked :/

 

When a customer choose payment by credit card, it goes to a 404 Error Page. And the order is changed on "failed"

I don't know where to look for the cause of this problem ?

 

Anyone already had this ?



 
  • Darius
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Posted 12 June 2018 - 01:30 PM #2

What company / module do you process card payment with ?


4.5.2 SP2


 
  • Pascal
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Posted 12 June 2018 - 01:43 PM #3

What company / module do you process card payment with ?

 

We are using saferpay. The module was developped for us.

In fact I've just seen there are some mods at saferpay from today : they needed TLS1.2 to work. It seems our server is ready for TLS1.2 but I think I have something more to mod



 
  • Pascal
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Posted 12 June 2018 - 03:21 PM #4

Problem solved. It was TLS configuration on server.

Sorry for inconvenience.