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Two Payments Taken Rate Topic   - - - - -

 
  • zprahnori
  • Newbie
  • Trial users
  • Join Date: 29-Mar 18
  • 4 posts

Posted 07 June 2018 - 07:55 AM #1

Hi

 

I have an issue with CS-Cart; has anybody else had this issue/know how to fix it?

 

We had a customer place an order with their bank card which failed. They then received a payment failed email. They then paid via PayPal from another account which worked however money was taken from their card too so we recieved two payment.

 

Can anybody help with this so it does not happen in the future?

 

Any help/advice is appreciated.

 

Kind Regards