Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Cart Empty On Checkout Rate Topic   - - - - -

 

Posted 30 May 2018 - 05:50 PM #1

I have a customer who's cart becomes empty on checkout. The items are there when they view their cart but becomes empty on going to checkout. I cannot replicate it.

Suggestions?


http://www.store.catholicism.org/
Using version 4.3.3.SP1 and learning.


 
  • johnbol1
  • Never Re
  • Members
  • Join Date: 23-Feb 10
  • 4282 posts

Posted 30 May 2018 - 06:10 PM #2

ask them to check what browser and version they use, possibly an old version of ie, and a compatibility mode issue


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2