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  • susanpaz
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Posted 07 May 2018 - 04:59 PM #1

All of a sudden today i cannot use my site. When i try to login as admin, it says the store is closed.

When i go to the main site, it looks normal sometimes, but won't let  me add anything to the cart. Otherwise it just says store closed.

 

Any ideas?



 
  • martfox
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Posted 07 May 2018 - 05:45 PM #2

All of a sudden today i cannot use my site. When i try to login as admin, it says the store is closed.

When i go to the main site, it looks normal sometimes, but won't let  me add anything to the cart. Otherwise it just says store closed.

 

Any ideas?

 

Ask your hosting provider if they did some changes on the server.


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  • susanpaz
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Posted 07 May 2018 - 06:32 PM #3

Thaks MarFox, I am double checking with them now but i did email them and initial response was no. 



 
  • martfox
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Posted 07 May 2018 - 06:48 PM #4

Thaks MarFox, I am double checking with them now but i did email them and initial response was no. 

 

Then go to the 'config.php' file nad uncoment this lines:

//Uncomment to enable the developer tools: debugger, PHP and SQL loggers, etc.
//define('DEBUG_MODE', true);

//Uncomment to enable error reporting.
//define('DEVELOPMENT', true);

to

//Uncomment to enable the developer tools: debugger, PHP and SQL loggers, etc.
define('DEBUG_MODE', true);

//Uncomment to enable error reporting.
define('DEVELOPMENT', true);

Then have a look at the errors which will be displayed. That should be enough to get an idea, what happened.


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  • martfox
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Posted 07 May 2018 - 07:06 PM #5

Also try to clear the 'cache' of your store...


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  • tbirnseth
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Posted 07 May 2018 - 08:27 PM #6

The sessions table was crashed which probably means that mysqld died for some reason or other.


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  • susanpaz
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Posted 07 May 2018 - 11:00 PM #7

The sessions table was crashed which probably means that mysqld died for some reason or other.

 

Tbirnset, thank you so much! You are the BEST! You always know exactly what's up very quickly!



 
  • pradeesh_72
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Posted 21 May 2018 - 08:32 AM #8

Is there any way to show custom store closed page? Also, can I show registration form when store front is closed?



 
  • tbirnseth
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Posted 21 May 2018 - 05:46 PM #9

You can replace store_closed.html in the root of your store with anything you want.  But do note that it may be overwritten upon upgrade so you should have a way to quickly restore your customization.  You won't be able to add a registration form unless you  provide a handler for the Exception that will allow you to submit the form (or go through the registration process) before returning to the store_closed page.


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