We are offering an In-Store Pickup shipping option. When this is selected the customer is still asked to enter their Shipping address, which can be confusing.
Is there a way to hide the shipping address portion for certain ship methods like this since it's not needed, but still show it for other ship methods?
This seems to still be the case at end of 2020. Very confusing for customers to have to put a delivery address in for store collection. Also when setting up a pickup point you have to put in the Country, County and City. i Presume the delivery address would change to these fields when the pickup is selected but it doesn't, on my store anyway.
Thanks. mine doesn't do that for some reason. however it the big "Deliver To - city - state- country" that i find confusing. Why have that there if its store pickup? that shows on both of your screen shots.
What CS-Cart version do you use? Do you have the "Step-by-Step Checkout [Deprecated]" module enabled?
Hi. All latest updates are installed so is latest version and step by step module is on.
There are a few things on my checkout not working properly.
1: the send order button price doesn’t update when changing shipping method (unless the page is manually refreshed.
2. The pickup store location has show as list instead of map but map still displays
3. Don’t require customers address is ticked for store pickup but is not hidden
I am using new checkout but still have the above problems. don't know why shipping methods use radio boxes but all other parts of checkout look correct
I am using new checkout but still have the above problems. don't know why shipping methods use radio boxes but all other parts of checkout look correct
Most possibly 3rd party module does it. Please disable all 3rd party addons related with shipping and check the result