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V.4.72 Sp2 Gift Certificate/invoice Logo Rate Topic   - - - - -

 
  • goia007
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Posted 27 March 2018 - 08:35 PM #1

Hello,

 

Can someone assist. I'm having a problem with the logo not appearing when I create a GC and then hit the preview button on the web site front end, it seems the image is broken. Also when I try to generate a PDF invoice the logo and image photo does not seem to appear. I have uploaded the logo through editor and this used to work, but does not work any longer.

 

I can see you can update these templates by going Design -> Documents through the Admin, but can't figure out what is missing if any. 

 

I have tried this in multiple browsers and the results are the same. 

 

Is any one having the same issue?

 

Thanks. 



 
  • eComLabs
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Posted 28 March 2018 - 05:27 AM #2

Did you try to upload another image for testing purposes?


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  • Takestock
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Posted 12 April 2018 - 06:55 AM #3

Hello,

 

Can someone assist. I'm having a problem with the logo not appearing when I create a GC and then hit the preview button on the web site front end, it seems the image is broken. Also when I try to generate a PDF invoice the logo and image photo does not seem to appear. I have uploaded the logo through editor and this used to work, but does not work any longer.

 

I can see you can update these templates by going Design -> Documents through the Admin, but can't figure out what is missing if any. 

 

I have tried this in multiple browsers and the results are the same. 

 

Is any one having the same issue?

 

Thanks. 

A url to look at would be good. Do you have spaces in your image name.?

 

Alan