Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Dashboard Numbers .. Please Help Rate Topic   - - - - -

 
  • banader
  • Junior Member
  • Members
  • Join Date: 31-Mar 11
  • 52 posts

Posted 23 March 2018 - 12:35 PM #1

Hello,

 

At the top of the admin dashboard, there are Orders, Income, Sales, Taxes and Abandoned / Live carts.

 

Now, If I choose the range from the right upper corner, I can see the numbers which is reflecting the range I set. But what are the other numbers? what range does it compare to?

 

I tried to manually compare it with the previous month and same month last year but the numbers are not matching with the results showing. I'm really confused. 

 

Also what "Income" represent exactly?

 

Thanks,



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 18335 posts

Posted 23 March 2018 - 04:06 PM #2

Could you please provide us with screenshot of "other numbers" ?


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • banader
  • Junior Member
  • Members
  • Join Date: 31-Mar 11
  • 52 posts

Posted 26 March 2018 - 10:23 AM #3

Hi,

 

Please check the highlighted numbers in the attached file.

Attached Thumbnails

  • Dashboard.JPG


 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 18335 posts

Posted 26 March 2018 - 01:44 PM #4

If month is selected, the system shows statistic for the previous month

 

If day is selected, the system shows statistic for the previous day

 

etc


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • banader
  • Junior Member
  • Members
  • Join Date: 31-Mar 11
  • 52 posts

Posted 28 March 2018 - 08:57 AM #5

If month is selected, the system shows statistic for the previous month

 

If day is selected, the system shows statistic for the previous day

 

etc

 

Thanks for your reply.

 

It seems numbers are not accurate as if I select "This month" and compare it to the previous month, the second one is not matching the actuals. Either I did not set it up properly or something wrong with it.

 

What about the Income field? What does it represent?

 

Regards,

Hazim



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 18335 posts

Posted 28 March 2018 - 01:30 PM #6

Thanks for your reply.

 

It seems numbers are not accurate as if I select "This month" and compare it to the previous month, the second one is not matching the actuals. Either I did not set it up properly or something wrong with it.

 

What about the Income field? What does it represent?

 

 

1. It can be caused by the reason that only Paid and Complete statuses are considered as paid orders

 

2. This value is calculated from vendor payouts


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • banader
  • Junior Member
  • Members
  • Join Date: 31-Mar 11
  • 52 posts

Posted 30 March 2018 - 11:47 AM #7

1. It can be caused by the reason that only Paid and Complete statuses are considered as paid orders

 

2. This value is calculated from vendor payouts

 

I tried .. it didn't work :)

 

Do you have any idea how the Income field is calculated? 



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 18335 posts

Posted 30 March 2018 - 01:26 PM #8

Do you have any idea how the Income field is calculated? 

 

Frankly speaking, I did not examine the code. Try to contact support team with this question and, please, share their answer


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • banader
  • Junior Member
  • Members
  • Join Date: 31-Mar 11
  • 52 posts

Posted 07 September 2018 - 02:34 PM #9

any luck here?



 
  • oleg.gorshkov
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 06-Dec 13
  • 3078 posts

Posted 10 September 2018 - 05:31 AM #10

any luck here?

 

Hello!

 

I presume income is the sum of admin commissions that is left after you paid all commissions to your vendors. Your vendors have their own income - total value that they received in your store. Please compare it with Vendors->Accounting page.


Simtech Development | sales@simtechdev.com | www.simtechdev.com
CERTIFIED CS-CART PARTNER | LICENSES | DEVELOPMENT | ADD-ONS | DESIGN | UPGRADE

Mega SEO Package - All you need for your SEO