Dear everyone
Hope someone has same issue...
I'm using cs-cart v4.3.6 multi-vendor.
It is working well until this morning.
But, we met 500 error page when we try to login to admin page now.
Issue is not happen on vendor login, and issue is not happen on frontpage login either.
Issue is happen only on admin login.
I tried to process "change password".
I can receive notice mail with password web link.
Then, I click link. but I met 500 error page again when access "change password link"
Can someone advice possible root cause?
Any advice is welcome.
Thanks a lot.
Please check your server error log. 500 errors should be logged
Dear everyone
Hope someone has same issue...
I'm using cs-cart v4.3.6 multi-vendor.
It is working well until this morning.
But, we met 500 error page when we try to login to admin page now.
Issue is not happen on vendor login, and issue is not happen on frontpage login either.
Issue is happen only on admin login.
I tried to process "change password".
I can receive notice mail with password web link.
Then, I click link. but I met 500 error page again when access "change password link"
Can someone advice possible root cause?
Any advice is welcome.
Thanks a lot.
Dear CS-Cart team
Thank you for your advice.
After check server error log, we found one addon(personal coupon codes) make this issue.
We are still not sure why this addon make issue suddenly. It could work until yesterday morning.
Anyway, after disable this addon manually. issue is fixed.
BRs
Glad to hear that. We recommend to contact the add-on developer regarding this issue.
Dear CS-Cart team
Thank you for your advice.
After check server error log, we found one addon(personal coupon codes) make this issue.
We are still not sure why this addon make issue suddenly. It could work until yesterday morning.
Anyway, after disable this addon manually. issue is fixed.
BRs