You can easily use the 'get_carts_before_select' hook to change the sorting by adding a function to your my_changes addon and a call to fn_register_hooks('get_carts_before_select'); in my_changes/init.php.
I.e.
init.php
fn_register_hooks( 'get_carts_before_select');
and in my_changes/func.php
function fn_my_changes_get_carts_before_select(&$params, &$items_per_page, &$fields, &$join, &$condition, &$group, &$sorting, &$limit) { $sorting = 'ORDER BY date DESC'; // Note 'date' is aliased from ?:user_session_products.timestamp }
UNTESTED
Please, tell me in layman's terms how to do it as a simple end user!
Found this topic as being the only one.
I've tried to find the answer at the forums or in the help function but it's too generic to find and yet insanely simple... it DRIVES ME CRAZY to see a seemingly random sorting (alphabetical?) of both customers and abandoned charts!
I WANT THEM SORTED CHRONOLOGICALLY BY NEWEST FIRST.. but each and every time it's sorted properly it reverts back to the standard crappy sorting.. it;s been like this forever now and the very last drop in the bucket was seeing the abandoned cart sorted the wrong way.. (it used to be fine then a crash or update put it back to... ).