Free Shipping

i have a problem with free shipping.

i have set a shipping method and available to every of my vendor to use it.

i have a free shipping method, so when they tick free shipping for their products, its should be show free shipping on checkout page . BUT, its show another shipping rate. how to fix it?

Possibly the Free shipping option is not enabled for this shipping method. Please check

http://docs.cs-cart.com/4.7.x/user_guide/shipping_and_taxes/shipping_methods/manual_shipping_methods/certain_product_free_shipping.html

already set from shipping method, and also on product page. but still its showing FREE SHIPPING

already set from shipping method, and also on product page. but still its showing FREE SHIPPING

It is hard to answer on your questions without detailed examination.

Also please check the following article

https://docs.cs-cart.com/4.7.x/user_guide/shipping_and_taxes/shipping_methods/manual_shipping_methods/set_free_shipping.html