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Canada Post Configuration For V4.3 Rate Topic   - - - - -

 
  • Mr.Croquet
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Posted 20 December 2017 - 04:51 PM #1

There appears to be very little in the documentation, KB and forums on configuring the Canada Post shipping method. Our UPS rate quotes are working perfectly but Canada Post is not.

 

I've followed the User Guide details. Inserted the API keys provided by Canada Post. When I run a test, the following error is returned: "To activate the Canada post shipping processor, you must have the Canadian Dollar currency enabled"

 

Well, the Canadian $ IS enabled, along with the US$ currency. I've even tried disabling the US$ but get the same message.The KB article did nothing that was suggested in another post didn't help.

 

Where can I look for a possible solution?



 
  • oleg.gorshkov
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Posted 21 December 2017 - 05:42 AM #2

 

There appears to be very little in the documentation, KB and forums on configuring the Canada Post shipping method. Our UPS rate quotes are working perfectly but Canada Post is not.

 

I've followed the User Guide details. Inserted the API keys provided by Canada Post. When I run a test, the following error is returned: "To activate the Canada post shipping processor, you must have the Canadian Dollar currency enabled"

 

Well, the Canadian $ IS enabled, along with the US$ currency. I've even tried disabling the US$ but get the same message.The KB article did nothing that was suggested in another post didn't help.

 

Where can I look for a possible solution?

 

 

Hello!

 

How did you configure Canadian Dollar currency? What is the rate?


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  • Mr.Croquet
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Posted 21 December 2017 - 01:30 PM #3

Thanks. After asking, I notices that the Cdn$ rate was 0.75 so I changed it to 1.00. Also, the 'Primary Currency' box wasn't checked. That is now checked. See the attached image for all the settings. The US$ currency is presently 'Inactive' but it needs to be active once this problem is resolved.

Attached Thumbnails

  • Cdn_Currency.jpg


 
  • Mr.Croquet
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Posted 21 December 2017 - 01:42 PM #4

Also, I've experimented with changes in the 'Canada Post' shipping method to other Canada Post and US Postal Service methods. With and without the 'Test Mode' being checked. Is it possible that the API keys are creating this error message about the Canadian currency?According to the Canada Post online tech, we have the right API keys and placed in the correct fields (according to the CS Cart User Guide).



 
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Posted 22 December 2017 - 05:30 AM #5

So do you still receive error message about Canadian Dollar currency?


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  • Mr.Croquet
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Posted 22 December 2017 - 01:16 PM #6

Yes - no matter what configuration I've tried, I'm getting the same error message. It doesn't seem to be because of any settings in the 'Currency' or 'Shipping Method' screens.



 
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Posted 22 December 2017 - 01:32 PM #7

Yes - no matter what configuration I've tried, I'm getting the same error message. It doesn't seem to be because of any settings in the 'Currency' or 'Shipping Method' screens.

 

Contact CS-Cart team. Possibly something was changed on the CanadaPost side


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