Vendor & Admin Communication Via Dashboard

Hi all,

Looking for suggestions from other multi-vendor operators here - how do you generally communicate with your vendors? Just email?

I've been wondering if anyone's built an add-on allowing admins to communicate with vendors via the Dashboard. I'd almost think this should be an out-of-the-box feature. Just a noticeboard or something, where you can add messages and files, and the vendor would receive a notification email so they can login and view.

Anything like this available?

Thanks

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Is it possible to contact vendor by email from admin dashboard? For example to send a reminder or to contact particular vendor.

Is it possible to contact vendor by email from admin dashboard? For example to send a reminder or to contact particular vendor.

Unfortunately, no

We can create such a module for you. Feel free to contact our team

Hi eComLabs,

I have send you a message from your website, did you received it?

Thanks!

Yes, our manager will contact you shortly. Thanks

We are also ready to create such Vendor/Admin chat in the dashboard. Contact us.

Best regards,

Alt-team.

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

Regards

vendor-recipient.png

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

Regards

There is no easy way to do it. Unfortunately, quite complex code changes are requried

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

Regards

We are also available at your service. Please feel free to write us at support@webkul.com. We would be glad to help you in the best possible manner.

Hello!

You can try our Conversations add-on for communication between vendors, administrators and even customers within the store.

Best regards,

Better install some stand-alone helpdesk that allows multiple agents, so that every vendor could have their own support desk. Anyone tried Spiceworks?

Of course, there are free CS-Cart help desk solutions, but all of them are bridges to super-expensive help-desk systems, so it may turn out that it is cheaper to develop a simple integration...