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Vendor & Admin Communication Via Dashboard Rate Topic   - - - - -

 
  • SpyreDigital
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Posted 22 November 2017 - 06:02 AM #1

Hi all,

 

Looking for suggestions from other multi-vendor operators here - how do you generally communicate with your vendors? Just email?

I've been wondering if anyone's built an add-on allowing admins to communicate with vendors via the Dashboard. I'd almost think this should be an out-of-the-box feature. Just a noticeboard or something, where you can add messages and files, and the vendor would receive a notification email so they can login and view.

 

Anything like this available?

Thanks



 
  • screenimages
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Posted 22 November 2017 - 08:32 PM #2

deleted



 
  • memel
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Posted 08 January 2018 - 09:57 PM #3

Is it possible to contact vendor by email from admin dashboard? For example to send a reminder or to contact particular vendor.

 
  • eComLabs
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Posted 09 January 2018 - 06:31 AM #4

Is it possible to contact vendor by email from admin dashboard? For example to send a reminder or to contact particular vendor.

 

Unfortunately, no


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  • eComLabs
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Posted 17 January 2018 - 01:12 PM #5

We can create such a module for you. Feel free to contact our team


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  • eComLabs
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Posted 18 January 2018 - 05:02 AM #6

Hi eComLabs,

 

I have send you a message from your website, did you received it?

 

Thanks!

 

Yes, our manager will contact you shortly. Thanks


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  • Alt-team
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Posted 01 February 2018 - 02:40 PM #7

We are also ready to create such Vendor/Admin chat in the dashboard. Contact us.

 

Best regards,

Alt-team.


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  • memel
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Posted 03 February 2018 - 10:51 AM #8

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

 

Regards

Attached Files



 
  • eComLabs
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Posted 05 February 2018 - 05:43 AM #9

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

 

Regards

 There is no easy way to do it. Unfortunately, quite complex code changes are requried


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  • webkul
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Posted 06 February 2018 - 08:16 AM #10

Is any easy way to add in newsletter addon recipients from vendors? See the picture attached.

 

Regards

 

We are also available at your service. Please feel free to write us at support@webkul.com. We would be glad to help you in the best possible manner.


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  • Cart-Power
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Posted 20 February 2018 - 07:54 AM #11

Hello!

 

You can try our Conversations add-on for communication between vendors, administrators and even customers within the store.

 

Best regards,


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  • imago
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Posted 08 November 2018 - 05:09 PM #12

Better install some stand-alone helpdesk that allows multiple agents, so that every vendor could have their own support desk. Anyone tried Spiceworks?

 

Of course, there are free CS-Cart help desk solutions, but all of them are bridges to super-expensive help-desk systems, so it may turn out that it is cheaper to develop a simple integration...