I am having trouble trying to change the default order status that is assigned when an order is placed. I would like to have all new orders assigned to a newly created order status. I looked in design/backend/templates/views/order_management/components/status.tpl and changed the default to the new status code but it does not work.
Any ideas?
When an order is placed with online payment processor, it has the Incomplete status
When an order is placed with offline payment processor, it has the Open status
What status do you want to change?
Both actually. We made a new status labeled "New". We want every order, regardless of payment method, online or offline, to default to "New" in the admin panel.
Change the name of the order status from paid or whatever to NEW
Both actually. We made a new status labeled "New". We want every order, regardless of payment method, online or offline, to default to "New" in the admin panel.
It will be required to rework script of each payment gateway to do it. I suggest you to rename Processed status to New, and make small modification so that all orders with offline payment methods get the Processed status also