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Posted 22 October 2017 - 03:38 AM #1

Hi

Since the beginning I'm using Cs cart, I placed the secondary pictures of my products in following url, exim\backup\images, as told in the import page:

http://prntscr.com/h0e9iw

Although this directory is defined by default if there is no path for picture name. 

Now, and I don't understand what is happening, they don"t appear anymore, although I load them at the same place

How to check why they doesn't appear anymore ?

As I'm exporting data about my products, especially, detailed image, path is still exim/backup/images:

http://prntscr.com/h0eb1l

 

did the update be responsible of that ?

why should this have been changed ?

 

how to investigate more ??

 

the entire path on my server is: /public_html/var/files/1/exim/backup/images

notice that primary pictures(main pictures) are in the same directory.

 

thanks



 
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Posted 23 October 2017 - 07:17 AM #2

The exim\backup\images is related to each store-front (even if you have only one store-front). All store-front files are located in the var/files/1 directory. Where 1 - is the ID of the store-front

 

So the full path should be var/files/1/exim/backup/images

 

As for issue, try to set 777 permissions on the var directory and all subdirectories


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Posted 04 November 2017 - 08:33 AM #3

Hi

thanks for answer, but what do you mean with "As for issue, try to set 777 permissions on the var directory and all subdirectories" ? why ?

should I change the path in the import file with exim/backup/images or not ?

Thx



 
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Posted 05 November 2017 - 04:45 PM #4

Hi

thanks for answer, but what do you mean with "As for issue, try to set 777 permissions on the var directory and all subdirectories" ? why ?

should I change the path in the import file with exim/backup/images or not ?

Thx

Why don't you setup a test product, upload the relevant images and then do an export of that product, you will then be able to examine the path you need to use on your import file.

 

Alan



 
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Posted 06 November 2017 - 07:44 AM #5

thanks for answer, but what do you mean with "As for issue, try to set 777 permissions on the var directory and all subdirectories" ? why ?

should I change the path in the import file with exim/backup/images or not ?

 

Permissions should be checked if the mentioned solution does not work

 

So leave "exim/backup/images" directory and put images to "var/files/1/exim/backup/images"


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Posted 16 March 2018 - 07:12 PM #6

Hi guys.
 
My attention especially for Alan whose suggestion is interesting.
 
Alan, our hosting provider has recently changed our hosting solution with a cloud solution. Why not, ok .
 
But as you suggests, path for pictures isn't changed because it is relative. In order to look at the difference, using the export function is a good idea.
 
Ok. But I notice that other pictures, non depending from products, are also lost:
 
-the logo used in the invoice edition, the packing slip
-the barcode of the invoice and may be others images, less used, that I haven't still find out.  .
 
Where are they defined, in order to change their path with the new cloud server name ?


 
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Posted 16 March 2018 - 08:17 PM #7

 

Hi guys.
 
My attention especially for Alan whose suggestion is interesting.
 
Alan, our hosting provider has recently changed our hosting solution with a cloud solution. Why not, ok .
 
But as you suggests, path for pictures isn't changed because it is relative. In order to look at the difference, using the export function is a good idea.
 
Ok. But I notice that other pictures, non depending from products, are also lost:
 
-the logo used in the invoice edition, the packing slip
-the barcode of the invoice and may be others images, less used, that I haven't still find out.  .
 
Where are they defined, in order to change their path with the new cloud server name ?

 

HI

I am quite confused by your question, It should not really matter what your cloud server is called, if your domain is www.mydomain.com then this should be pointed to /public_html

When importing publinc_html should not need to be part of the import path  as you are already working within the folder.

When export images the path is  exim/backup/images/

But to import image all you should need is the image name and of course product code.

 

In fact when you go into export the path for the image upload is show in one of the fields, you can change this if you want.

 

As for the logo on the packing slip ( it does not have one)

 

The invoice image can be uploaded by going to design/theme editor and logo, you can then right click on the logo on the front end and you will see it is in images/logos folder

 

The bar code on the invoice is not really an uploaded image is is produced on fly.

 

Like I suggested just setup a product in the way you want, export the images

 

go to export products,  use the images tab to do your export, set to comma delimited as this will open in excel

 

What you will see if you selected to export a single product with two image is to lines with the same product code

 

But the pair type will be different  (M) for main image  (A) for second image and subsequent images

 

LRP-101U-KIT A   exim/backup/images/6ae5cbc85c.jpg#{[en]:;} LRP-101U-KIT M   exim/backup/images/box_LRP-101U-KIT.jpg#{[en]:;}

 

to import all you should need is

Product code Pair type Detailed image LRP-101U-KIT A 5mp_stamp.png LRP-101U-KIT A 6ae5cbc85c.jpg LRP-101U-KIT M box_LRP-101U-KIT.jpg

 

Hope this helps

 

Alan



 

Posted 10 June 2018 - 10:26 AM #8

Hello Alan

I apologize to be so far during this time, too much busy.

I thank you for your reply and, by reading it agin, I notive that for logo, we don't tell about the same thing: you were telling for logo on the site I mean, and me, for the logo appearaing on invoice; this one, I can't found it by the way you show...

Mokkt at this here

http://prntscr.com/jt80pk

Note that I'm not specialist of the theme editor...;-)

Thanks for any information about where is locating the invoice logo.

 

Regarding website logo, may I simply load a larger logo to increase its size ont my front page ? How to know which max size I can define for it ?

I consider it's too small

http://prntscr.com/jt81mk

 

..