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Your 30 Day Evaluation Period Has Expired -- Though License Is Active Rate Topic   - - - - -

 
  • Leontiy
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Posted 12 October 2017 - 05:17 PM #1

Hi guys, 

 

Please advise.

 

We recently moved to another hosting server and after that we started getting this message everywhere in admin

 

*******

Your 30-day evaluation period has expired. Please purchase the full commercial license (www.cs-cart.com/licenses.html) or remove the software from your server.

*******

 

The license is active. 

 

Also we did this fix with server support - no results

http://kb.cs-cart.com/30-day-trial

 

Would be great if anyone could help here. 

 

Thanks!

 



 
  • poppedweb
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Posted 12 October 2017 - 05:23 PM #2

Hi guys, 

 

Please advise.

 

We recently moved to another hosting server and after that we started getting this message everywhere in admin

 

*******

Your 30-day evaluation period has expired. Please purchase the full commercial license (www.cs-cart.com/licenses.html) or remove the software from your server.

*******

 

The license is active. 

 

Also we did this fix with server support - no results

http://kb.cs-cart.com/30-day-trial

 

Would be great if anyone could help here. 

 

Thanks!

 

Hello,

 

Maybe your server blocks the communication? Do mind that CS-Cart server for license authentication uses a russian IP adress, which are almost immediately linked to dangerous hacking attempts and such. So just make sure that your hosting provider has unblocked that for you!

 

Best wishes,


PoppedWeb | sales@poppedweb.com | https://poppedweb.com
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24/7 Support | Response within an hour (during working hours).

 
  • tbirnseth
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Posted 12 October 2017 - 06:37 PM #3

And be sure that the license key is entered correctly in the upgrade center.


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  • eComLabs
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Posted 13 October 2017 - 06:00 AM #4

On the Administration -> Logs page check requests and answers from updates.cs-cart.com 


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  • Leontiy
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Posted 13 October 2017 - 03:42 PM #5

Hello,

 

Maybe your server blocks the communication? Do mind that CS-Cart server for license authentication uses a russian IP adress, which are almost immediately linked to dangerous hacking attempts and such. So just make sure that your hosting provider has unblocked that for you!

 

Best wishes,

Hi, thx but checked with our hosting provider, they confirmed nothing is blocked on their side..



 
  • Leontiy
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Posted 13 October 2017 - 03:45 PM #6

On the Administration -> Logs page check requests and answers from updates.cs-cart.com 

nothing I can see there(


And be sure that the license key is entered correctly in the upgrade center.

yes, all is correct and the license is active.



 
  • eComLabs
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Posted 16 October 2017 - 07:17 AM #7

nothing I can see there(


yes, all is correct and the license is active.

 

Please contact CS-Cart license department with this issue

 

http://cs-cart.com/helpdesk


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
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  • pradeesh_72
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Posted 14 December 2017 - 10:18 AM #8

Is there any way I can use my live server License for development? I have setup a local machine and I do have a valid license for my live server, But the problem is, local machine license expired. Is there any way to fix this or I will have to purchase another license for my local development server?



 
  • eComLabs
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Posted 14 December 2017 - 12:52 PM #9

You can use your license for dev store if it is closed for public


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  • tbirnseth
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Posted 14 December 2017 - 09:07 PM #10

Is there any way I can use my live server License for development? I have setup a local machine and I do have a valid license for my live server, But the problem is, local machine license expired. Is there any way to fix this or I will have to purchase another license for my local development server?

Simply contact help-desk and give them the domain name.


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  • Melisa
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Posted 27 December 2017 - 02:07 AM #11

I know it sounds stupid but how I can get License for development ?



 

Posted 27 December 2017 - 07:12 AM #12

So you say that the expired license issue can be resolved, as it occurred with our client. So you suggest that the help desk can assist with the license issue?



 
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Posted 27 December 2017 - 07:30 AM #13

I know it sounds stupid but how I can get License for development ?

 

You can use live license for dev environment if dev store is not public. Just close store-front in the general settings


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
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CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • tbirnseth
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Posted 27 December 2017 - 09:05 PM #14

If you want a separate license for development (like an addon developer would get), contact sales@cs-cart.com and tell them about your needs.


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