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Free Shipping On Order Subtotal And Not Order Total Rate Topic   - - - - -

 

Posted 31 August 2017 - 01:22 PM #1

We have the following problem:

If you have rule of:

Over $100 free shipping so, anything bought 100 and over will be shipped free. this is fine.

but if we have a coupon code lets say : get 10% off today use " get10 " coupon code. and the buyer buys and item that cost $105 usd and uses "get10 " code. he should be paying:

(105 - 10%) + Shipping fee ( as the order will not be over 100 anymore)

but the system gives free shipping too. so the customers get 2 discounts...

Any fix?

Dave
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Posted 31 August 2017 - 01:26 PM #2

Dave, you should set up promotions priority and enable the "Stop other rules" option for the coupon promotion


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Posted 02 August 2019 - 12:30 PM #3

Hi,

 

old topic, I know :), but what is the solution to this?

 

I could not find any configurations that works... or maybe i'm missing something?

 

Any help would be much appreciated.

 

Thanks,

Stefan



 
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Posted 02 August 2019 - 04:49 PM #4

Did you set the priorities of the promotions like Ecom suggested?  if you have the coupon at a lower priority than the get10, the coupon will be applied first and then those values will be used for computing the get10.


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Posted 06 August 2019 - 01:19 PM #5

Hello,

 

yes, i did. It is not working :(

I have the free shipping promotion (over price 199) with priority 10, and the coupon (10% off) with priority 5.

And if i add a product with price 219, the free shipping is automatically applied. When i add the coupon the total price gets 197.10 with free shipping still active. Which is not right. It should be 197.10 plus shipping!

 

 

Thanks,

Stefan



 
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Posted 07 August 2019 - 05:53 AM #6

Please make sure that the "Stop other rules" option is enabled for both promotions


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Posted 07 August 2019 - 09:13 AM #7

Hi, thanks for your answer.

 

If i check "stop other rules" on both promotions, it works on the example i gave early. but if the order it's let's say 249, the free shipping is automatically applied and when i apply the 10% coupon, the total price gets 224.1 + shipping, which is not right, it should be 224.1 with free shiping.

 

Thanks,

Stefan