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Add-Ons By Simtech Development: Messenger Rate Topic   - - - - -

 
  • oleg.gorshkov
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Posted 24 March 2017 - 07:28 AM #1

Dear Friends,

 

We have developed the Messenger add-on that provides easy communication between customers and vendors via text messages.

 

If customers have questions about products, they can immediately address them directly to the vendor without having to use any other device or software. This helps your customers make their purchase decisions faster.

 

To start a conversation a customer needs to click the Contact vendor link on one of the following pages:

 

- on the product details page;

- on the order details page;

- on the vendor’s products list.

 

The vendor can also initiate a conversation with a customer on the order details page.

 

The communication history is kept in the store. If customers contact the vendor again, they are referred to the previous conversation.

 

Сommunication with your customers is a great way of providing customer service. You show your care for them and get their loyalty in return.

 

Key features

 

- Fast and easy messaging for customers and vendors;

- Communication history;

- E-mail notifications about new messages;

- The Contact vendor link on the product details page, order details page and vendor’s products list;

- The Contact customer link on the order details page.

 

What your customers will see

 

Product details page

 

product_detail.png

 

The vendor details page

 

vendor_detail.png

 

 

Communication history

 

communication_history.png

 

What you will see in the admin panel

 

List of communications between customers and vendors

 

messages_admin.png

 

Communication history

 

communication_history_admin.jpg

 

User Guide

 

Learn more about the add-on in the User Guide.

 

Compatibility

 

The add-on is compatible with Multi-Vendor 4.3.1 and above. Need compatibility with another CS-Cart version? Contact us.

 

 

Buy the Add-on

 

 

I will be glad to answer all your questions about the add-on.

P.S. Do not forget to join us on Facebook to be the first to know about great solutions for your store!


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  • pwpw
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Posted 25 March 2017 - 02:38 PM #2

Another wonderful addon. congratulations.



 
  • oleg.gorshkov
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Posted 27 March 2017 - 05:16 AM #3

Another wonderful addon. congratulations.

 

Thank you so much.


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  • oleg.gorshkov
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Posted 10 April 2017 - 07:05 AM #4

Hello!

 

We have prepared a video for you that shows how the Messenger add-on looks like using 3 custom themes: Vivashop, Energot by EnergoThemes and new Baby Toys Theme by Simtech Development.


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  • energothemes
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Posted 12 April 2017 - 03:12 PM #5

Hey there,

 

Beautiful job guys! Nice to see our themes compatible with another excellent add-on from Simtech Development :) 

 

 

Kind regards,
EnergoThemes

Professional CS-Cart Themes and Add-ons by EnergoThemes

 
  • oleg.gorshkov
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Posted 13 April 2017 - 06:55 AM #6

 

Hey there,

 

Beautiful job guys! Nice to see our themes compatible with another excellent add-on from Simtech Development  :)

 

 

Kind regards,
EnergoThemes

 

 

Thank you for the top quality themes that allow easy integration of third party add-ons :)


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  • oleg.gorshkov
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Posted 03 September 2017 - 06:22 PM #7

I would like to inform you that our Messenger add-on works great with User Profile Page add-on. It allows your customers to upload their photo that will be used in messenger.


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  • Flow
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Posted 04 September 2017 - 05:21 AM #8

Nice add-on!

 

Tip: you should look into integrating with whatsapp. In some countries like the Netherlands, Brazil and many others, support using whatsapp is exploding!


When life hands you lemons, bring on the Tequila baby!


 
  • oleg.gorshkov
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Posted 04 September 2017 - 01:37 PM #9

Nice add-on!

 

Tip: you should look into integrating with whatsapp. In some countries like the Netherlands, Brazil and many others, support using whatsapp is exploding!

 

Hello!

 

Thank you. We will think about it.


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Posted 14 September 2017 - 11:14 AM #10

Hello Oleg,

 

When searching for a CS Cart messenger to integrate in our shop I found your addon. Could you clarify the following questions:

 

- Is it possible to add a block which only contains a contact vendor button to different pages of the shop? We'd like to integrate such a button in the vendor store at a specific location.

- Is it possible to move the messages menu item from the website to the vendors tab?

 

Thanks!



 
  • oleg.gorshkov
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Posted 15 September 2017 - 05:19 AM #11

Hello Oleg,

 

When searching for a CS Cart messenger to integrate in our shop I found your addon. Could you clarify the following questions:

 

- Is it possible to add a block which only contains a contact vendor button to different pages of the shop? We'd like to integrate such a button in the vendor store at a specific location.

- Is it possible to move the messages menu item from the website to the vendors tab?

 

Thanks!

 

Hello!

 

I am glad to know that you are interested in our add-on.

 

1. Do you want to place the button in the another location? Please look at how it is displayed now.

 

Screenshot22.png

 

2. Yes, we can. Please contact us at sales@simtechdev.com


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  • oleg.gorshkov
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Posted 14 November 2017 - 11:28 AM #12

Hello!

 

Now you can select the button type that will be displayed on the product details page.

 

1. Icon and texticon_text.png

2. Text text.png

3. Icon icon.png


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  • Darius
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Posted 14 November 2017 - 11:51 AM #13

Was trying to send you PM but your mailbox if full.

 

Hello Oleg,

I would be one of your first clients if you ever decide to create addon that would copy functionality from ebay best offer / make offer feature.

Some basic realization is here
http://marketplace.c...e-an-offer.html
but functionality is very limited...



 
  • oleg.gorshkov
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Posted 15 November 2017 - 05:57 AM #14

Was trying to send you PM but your mailbox if full.

 

Hello Oleg,

I would be one of your first clients if you ever decide to create addon that would copy functionality from ebay best offer / make offer feature.

Some basic realization is here
http://marketplace.c...e-an-offer.html
but functionality is very limited...

 

Hello Darius,

 

I have sent you PM. Let's discuss the add-on there.


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Posted 23 November 2017 - 11:00 PM #15

Thanks for your answer! I contacted your support via the email address you mentioned. 

 

Hello!

 

I am glad to know that you are interested in our add-on. [...]



 
  • oleg.gorshkov
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Posted 24 November 2017 - 07:07 AM #16

Thanks for your answer! I contacted your support via the email address you mentioned. 

 

Hello!

 

Thank you. Our manager will contact you shortly.


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  • oleg.gorshkov
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Posted 27 December 2017 - 05:58 AM #17

Hello!

 

Good news! Now the administrator can specify forbidden words that will be replaced with "***" on the storefront and in the admin panel. You can hide the part of the e-mail, for example, "@gmail".

 

Messenger_032.png

 

For example, "email" is replaced with "***":

 

Messenger_034.png

 

In the admin panel messages with forbidden words will be highlighted:

 

Messenger_033.png

 

Moreover, in the list of messages, the exclamation mark icon will appear next to the message if it contains any of the forbidden words.

 

Messenger_035.png

 


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  • soapacademy
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Posted 27 December 2017 - 04:15 PM #18

добрый день! данный модуль можно подключить для обычной русской версии cs-cart?



 
  • oleg.gorshkov
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Posted 28 December 2017 - 05:42 AM #19

добрый день! данный модуль можно подключить для обычной русской версии cs-cart?

 

Здравствуйте!

 

Нет, модуль предназначен для общения пользователя с вендором, поэтому работает только на версии Multi-Vendor.


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Posted 18 May 2018 - 04:03 AM #20

can't delete my post. wrong question for wrong product. sorry