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Help! Hiring! Too Many Cpu Resources, Inodes. Rate Topic   - - - - -

 
  • davidwpotts
  • Junior Member
  • Members
  • Join Date: 21-Apr 08
  • 31 posts

Posted 09 March 2017 - 12:32 AM #1

Hello.

 

  Our site has been disabled for using too many resources. Our site is also using too many inodes. Below is the most of the info hostgator sent us. We would like to hire someone that can make necessary modifications in scripts if possible and get our site back up or suggest the hardware upgrade. Will send needed info to anyone that would like to tackle this.

 

Thanks to all

 

 

 

- How can you resolve the issue?
We have two solutions available. Moving the account to a dedicated server, which will allow far greater hardware resources or you may try following some of our tutorials for optimizing popular scripts. http://support.hostg...-resource-usage. If you feel your scripts have already been optimized, it may simply be time to consider the hardware upgrade.

If you reply back to this email with your IP address (http://www.hostgator.com/ip.shtml) we will be more than happy to go ahead and enable HTTP access for you, allowing you to safely work on the script while minimizing the negative effects on the server and its other users.

 

CPU Seconds used in the past hour: 2529, 71% CPU
Tue Mar  7 11:01:46 CST 2017
Running Processes:
david   52486 40.6  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david   53313 27.5  0.1 313016 60140 ?        RN   11:01   0:00 /opt/php53/bin/php-cgi /home2/david/public_html/index.php

Running Queries:
*************************** 1. row ***************************
   USER: david_comicemp
     DB: david_comics304
  STATE:
   TIME: 1
COMMAND: Sleep
   INFO: NULL
*************************** 2. row ***************************
   USER: david_comicemp
     DB: david_comics304
  STATE:
   TIME: 6
COMMAND: Sleep
   INFO: NULL

Open connections

Current Site Requests:
109.163.234.9 comicbookemporium.com /
144.76.30.236 comicbookemporium.com /category-59/a-en-3/adventures-of-superman-page-8.html?item
144.76.30.236 comicbookemporium.com /category-59/a-en-3/adventures-of-superman-page-8.html?item
144.76.30.236 comicbookemporium.com /category-59/a-en-3/adventures-of-superman-page-8.html?item
207.46.13.171 comicbookemporium.com /category-59-page-2.html?sort_by=product_code&sort_order=de
207.46.13.176 comicbookemporium.com /category-59/i-en/inhumans/inhumans-4th-series-2003-2004-en
207.46.13.176 comicbookemporium.com /immortal-iron-fist-10a-2007-2009.html
207.46.13.176 comicbookemporium.com /wolverine-173-1988-2003.html
217.73.208.153 comicbookemporium.com /index.php?dispatch=auth.login_form&return_url=index.php%3F
54.87.109.84 comicbookemporium.com /category-59/s/superman/superman-the-man-of-steel-1991-2003
54.87.109.84 comicbookemporium.com /category-59/s/superman/superman-the-man-of-steel-1991-2003
54.87.109.84 comicbookemporium.com /category-59/s/superman/superman-the-man-of-steel-1991-2003
54.87.109.84 comicbookemporium.com /category-59/s/superman/superman-the-man-of-steel-1991-2003
54.87.109.84 comicbookemporium.com /index.php?currency=EUR&dispatch=auth.login_form&return_url
54.87.109.84 comicbookemporium.com /index.php?currency=EUR&dispatch=auth.login_form&return_url
54.87.109.84 comicbookemporium.com /index.php?currency=EUR&dispatch=auth.login_form&return_url
54.87.109.84 comicbookemporium.com /index.php?currency=EUR&dispatch=auth.login_form&return_url
54.87.109.84 comicbookemporium.com /index.php?currency=USD&dispatch=auth.login_form&return_url
54.87.109.84 comicbookemporium.com /index.php?dispatch=auth.login_form&return_url=index.php%3F
62.210.101.96 comicbookemporium.com /category-59/a-en-3/adventures-of-superman-page-3.html?item
62.210.81.52 comicbookemporium.com /
69.30.210.242 comicbookemporium.com /category-59/a-en-3/adventures-of-superman-page-9.html?item
69.30.210.242 comicbookemporium.com /category-59/a-en-3/adventures-of-superman.html?items_per_i
69.30.210.242 comicbookemporium.com /category-59/a-en-3/adventures-of-superman.html?items_per_i

Reference: ui
   Server: gator3230.hostgator.com
    Brand: hostgator
Srv. Type: cpanel
  Created: Sat Jul 20 00:35:07 2013
Acct Type: Shared
     Plan: Business
     User: david
U. Domain: comicbookemporium.com
    Email: ***********@bellsouth.net
       IP: 192.254.233.40 (dedicated)

Doc Root: /home2/david/public_html
    Shell: /usr/local/cpanel/bin/jailshell

CPU Usage: 39.9% (warning)
   Inodes: 515806 (warning)
LimitPHP: Limit file exists. (warning)
      SSL: SSL error: certificate for domain "comicbookemporium.com" is expired. (warning)
  Varnish: comicbookemporium.com is cached. (warning)
  Varnish: comicemporium.comicbookemporium.com is cached. (warning)


Snapshot 1
david     52486 40.3  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david     53494  2.0  0.0  13400  1208 ?        R    11:01   0:00 /opt/suphp/sbin/suphp

Snapshot 2
david     52486 40.4  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david     53494  3.0  0.0 168000  2920 ?        RN   11:01   0:00 /opt/php53/bin/php-cgi /home2/david/public_html/index.php

Snapshot 3
david     52486 40.8  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david     53494 10.0  0.0 271576 17864 ?        RN   11:01   0:00 /opt/php53/bin/php-cgi /home2/david/public_html/index.php

Snapshot 4
david     52486 41.2  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david     53494 16.0  0.0 285504 28664 ?        RN   11:01   0:00 /opt/php53/bin/php-cgi /home2/david/public_html/index.php

Snapshot 5
david     52486 39.0  0.2 318136 66208 ?        RN   11:01   0:05 /opt/php53/bin/php-cgi /home2/david/public_html/index.php
david     53494 11.5  0.0 285504 28664 ?        RN   11:01   0:00 /opt/php53/bin/php-cgi /home2/david/public_html/index.php

Current load:  11:01:48 up 137 days, 10:40,  0 users,  load average: 0.11, 0.02, 0.01

 


Doc Savage

 

Posted 09 March 2017 - 12:54 AM #2

Hi David

We can help with this.

If you could send an email to hello@pixelbypixel.co.uk

We need all access details, confirm you have ability to change name server details, we can move and then diagnose issue before moving back.

We will have your site up by lunchtime tomorrow (GMT)

Kind regards

Chris

http://www.pixelbypixel.co.uk

Design, Development, Digital Marketing & E-Commerce.

 


 
  • m3th3lesh
  • Advanced Member
  • Authorized Reseller
  • Join Date: 23-Jun 14
  • 148 posts

Posted 09 March 2017 - 06:44 AM #3

Hello

 

We are PCI DSS server cluster expert . we have a Visa master card approved certified administrator.

 

We can solve your issue and also optimal your server resources.

 

 

Mail us at -  support@kartpay.com

skype -  kartpay.support

 

website -   server24x7.com

                  cs-cart.in

 

Thanks



 
  • martfox
  • Member
  • Authorized Reseller
  • Join Date: 15-Jan 10
  • 570 posts

Posted 09 March 2017 - 08:43 AM #4

Hello.

 

  Our site has been disabled for using too many resources. Our site is also using too many inodes. Below is the most of the info hostgator sent us.
 

 

If you have much traffic, products, variants etc. then you should consider to switch at least to a VPS server. You won't find a hosting provider who will acceppt such CPU spikes or RAM usage on a shared plan.

 

 

allowing you to safely work on the script while minimizing the negative effects on the server and its other users.

 

 

As you have many options and filters and you do want to use them, you won't be able to "minimize" it to some values to get Hostgator satisfied.

 

I would recommend to start with a VPS with XEN or KVM true virtualization, at least 4GB dedicated RAM and let's see how it works. You can still upgrade to higher RAM and CPU without any downtimes.

 

If you need help, you can contact us through our support help desk.


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  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 11847 posts

Posted 09 March 2017 - 07:45 PM #5

As has been repeated many times before...  Do not run cs-cart on shared servers.  Martfox's recommendations above all hold true.  If you're running a current version of cs-cart, then use of product features and options has much less impact than earlier versions.

 

For most merchants, the most optimal thing you can do is to properly structure product categories so you don't have tons of products in one category but instead break these into logical sub-categories.


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