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Modify an order / E-mail a customer Rate Topic   - - - - -

 
  • thekookys
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Posted 08 June 2006 - 03:27 PM #1

When I get orders in, Is there any way to modify for example to ADD a charge, I handle shipping after they place an order and want to mail them a modfied $ total / tracking number from the cart system.

I want to add a charge to the total and e-mail the customer details / tracking numbers, can this be done from the cart?

thanks

 
  • snorocket
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Posted 08 June 2006 - 03:46 PM #2

v1.3.3 You can edit order data with the option of notifying the customer, click on View Orders, click the Order and then the Edit button is located at the bottom.
SNOROCKET.COM, Now Accepting PRE-ORDERS:
Customer Service (Helpdesk) Addon for CS-Cart v4.3.1
Quote and Invoicing Addon for CS-Cart v4.3.1

 
  • thekookys
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Posted 08 June 2006 - 04:16 PM #3

wooooooohooooooooo

 
  • thekookys
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Posted 08 June 2006 - 04:18 PM #4

Does the credit card get charged? Or does that happen once I hit the "COMPLETED" button?

authorize.net is what im planning on using

 
  • snorocket
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Posted 08 June 2006 - 05:12 PM #5

I don't know, I'd make a test order using the test CC# and go back and edit the order, see what happens...
SNOROCKET.COM, Now Accepting PRE-ORDERS:
Customer Service (Helpdesk) Addon for CS-Cart v4.3.1
Quote and Invoicing Addon for CS-Cart v4.3.1

 
  • thekookys
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Posted 08 June 2006 - 06:14 PM #6

Is there any way to add an EXTRA fee at checkout, "processing fee" for example:

- Products Subtotal 6.00
- "Processing Fee 3.00" < want to add this to EVERY checkout
- Shipping (UPS REALTIME)
- TOTAL

PLEASE PLEASE HELP, and is there a # to call CS-CART?

 
  • ryan
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Posted 08 June 2006 - 06:20 PM #7

No # as they are in Russia. However if you log into the help desk and message them your needs, they could quote you on a customization.

 
  • thekookys
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Posted 08 June 2006 - 06:30 PM #8

damn, i need a surcharge mod like today lol

 
  • jazzy29
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Posted 09 June 2006 - 04:06 AM #9

Ha! I paid them $50 to configure and add that option just a couple of months ago. I should have waited and got it for free like everyone else. Mind you, I can no longer use CS-Cart so it's a moot point.

Susan


When I get orders in, Is there any way to modify for example to ADD a charge, I handle shipping after they place an order and want to mail them a modfied $ total / tracking number from the cart system.

I want to add a charge to the total and e-mail the customer details / tracking numbers, can this be done from the cart?

thanks



 
  • thekookys
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Posted 09 June 2006 - 04:24 AM #10

You did Susan, do you remember the technicians name? Are we talking about the surcharge mod?

 
  • jazzy29
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Posted 09 June 2006 - 07:08 PM #11

You did Susan, do you remember the technicians name? Are we talking about the surcharge mod?


I had them create the option to go in and add a custom shipping amount to the invoices. The tech was Alex Vinokurov if that is any help.

Susan

 
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Posted 09 June 2006 - 08:29 PM #12

thanks it seems, i got someone at cs-cart to do this for me! now shipping with ups is hard to setup im lost totally haha