On the Update product page if you click on the image, original image should be displayed to you (nit thumbnail). Is it displayed correctly?
I don't know what you mean by "Update product page". There's no Update product page, only the actual product page. Yes, when I click on any broken image, it displays in full.
I don't know what you mean by "Update product page". There's no Update product page, only the actual product page. Yes, when I click on any broken image, it displays in full.
I meant product page in the admin panel
original image appear when i click on it in admin panel. but that doesn't solve the problem.
It sounds like the thumbnail isn't being created.? See if the file exists in the thumbnail directory.
original image appear when i click on it in admin panel. but that doesn't solve the problem.
I asked it, because we should know if the original image is corrupted or thumbnails which are generated from this thumbnail.
Try to play with the image_resize_lib tweak in the config.local.php file. Try both variants (imagick and gd). After each change clear cache and thumbnails (&cc&ct)
Thanks for the responses thus far!
I don't know exactly know what you mean by:
"Try to play with the image_resize_lib tweak in the config.local.php file. Try both variants (imagick and gd). After each change clear cache and thumbnails (&cc&ct)"
Maybe you can provide me with stepwise approach to solving this issue. It's frankly beyond me at this point. I have NO idea what to do. I'm no expert hence I need help!
Thanks
Maybe you can provide me with stepwise approach to solving this issue. It's frankly beyond me at this point. I have NO idea what to do. I'm no expert hence I need help!
I am not sure if it solve the issue. It's just a hunch. If you are not familiar with tweaks, please contact CS-Cart support team.