Website Migration Error

General General Questions
1

hello,
i migrated website server from one to another at A2hosting server


they completed the migration but the website doesn't work (it was working fine before we migrate)

and i got this reply from them...

"You would need to contact whomever you got the software from to see if error debugging could be turned on as its currently not producing any errors within the error log. Once a actual specific error has been obtained, we'll be able to assist in correcting it if its server side."

so any ideas to fix that issue and make the website work again?

here is the current error..

The ......... .com page isn’t working

........com is currently unable to handle this request.

HTTP ERROR 500
2

There are lots of reasons why your site might be serving a 500 error, but the most common are:

  • Permissions Error. In most cases, a 500 Internal Server Error is due to an incorrect permission on one or more files or folders. In most of those cases, an incorrect permission on a PHP and CGI script is to blame. These should usually be set at 0775 (-rwxr-xr-x).
  • PHP Timeout
  • Coding Error in .htaccess. While not as common, be sure to check that your site's .htaccess file is properly structured.
3

hello,
i migrated website server from one to another at A2hosting server


they completed the migration but the website doesn't work (it was working fine before we migrate)

and i got this reply from them...

"You would need to contact whomever you got the software from to see if error debugging could be turned on as its currently not producing any errors within the error log. Once a actual specific error has been obtained, we'll be able to assist in correcting it if its server side."

so any ideas to fix that issue and make the website work again?

here is the current error..

The ......... .com page isn’t working

........com is currently unable to handle this request.

HTTP ERROR 500

Try to enable the debug mode and send us the errors.

In your config.local.php file add this code:

define('DEVELOPMENT', true);
error_reporting(E_ALL);
ini_set('display_errors', 'on');
4

1. Make sure that the http_host and https_host parameters are correct in the config.local.php file

2. Delete the var/cache directory

3. If only admin panel works, log in the admin panel, go to Administration -> Stores and correct store-front URLs