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No Email Notification With 2Checkout Rate Topic   - - - - -

 
  • buging
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Posted 19 December 2016 - 12:17 PM #1

This started just a week ago - all orders paid using 2checkout failed to trigger the 'processing' email notification (sent to customers and vendors). We did not change any settings in cs-cart nor 2CO and I double checked all settings. The issue only happens when 2CO is used as payment processor. Has anybody else experienced this?

 

Using 4.3.10 multivendor



 
  • galtinbaeva
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Posted 19 December 2016 - 02:09 PM #2

This started just a week ago - all orders paid using 2checkout failed to trigger the 'processing' email notification (sent to customers and vendors). We did not change any settings in cs-cart nor 2CO and I double checked all settings. The issue only happens when 2CO is used as payment processor. Has anybody else experienced this?

 

Using 4.3.10 multivendor

 

Is the status of such orders correct?


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Posted 19 December 2016 - 02:44 PM #3

Is the status of such orders correct?

 

Yes and after further digging I found a common denaminator....the issue happens if the transaction consists of multiple orders (from different vendors).