When you edit an order, the last thing you can do is click on “Process” or “Save”.
I assume that one of these tries to process the credit card info again?
Maybe this is just too difficult a question. But I thought at least someone might know… 
I have not used this function before but it appears to be just as you mentioned in your first post…
That’s my understanding if it too.
Process will resubmit the payment to your chosen payment processor and save won’t.
If you were amending order details (delivery notes etc.) of an order that has already been paid for you would click ‘save’.
It will be interesting to see how the “Process” option works. I wonder if it does an additional authorization for the difference or just gets a new authorization for the new total. If it attempts getting an authorization for the new total, does it also cancel the previous authorization.
At any rate, if it attempts authorizations for the new total amount (even with a cancellation of the previous authorization), there could be difficulties with customers being declined due to exceeding their credit limit. This is especially true for debit transactions because the issuing banks are often very slow to drop previous authorizations.
Bob
I just did a quick test on this, and it appears that it submits a new transaction for the entire amount, without cancelling the previous transaction. This would work in the event you only authorize at first and manually cancelled the first charge, before editing the order and resubmitting the entire order.
I actually have a work order open with CS-Cart to improve/correct how the system handles orders which are just authorized at first. In a nut shell, it places them in “open” status instead of “processed” and adds a button to process the order without having to edit the order, and then marks it as processed. It also adds a “refund” button to the order detail.
[quote name=‘JerrysPaintball… In a nut shell, it places them in “open” status instead of “processed” and adds a button to process the order without having to edit the order, and then marks it as processed. It also adds a “refund” button to the order detail.[/QUOTE’]
By process, do you mean capturing the funds from within CS-Cart? That would be an improvement.
Bob
Yes. The way it behaves today, it places an order in the “Processed” status whether you tell it to capture funds or only authorize. We don’t capture funds until we ship the order, which makes it a pain because we have to log into authorize.net separately and capture the funds. The work they are doing will fix that… but I couldn’t get commitment for them to add the functionality into the next version.
They did say that we could share the costs though, so I posted a thread somewhere regarding the details and asking for anyone who may want the same change. Was going to run me $200-ish and for each additional install there was a small charge.
im up to sahre with you