I love the flexibility of CS Cart but one thing is making it a less than desirable checkout experience, and that is that registered members seem to be unable to checkout as a GUEST.
If a customer attempts to checkout as a guest and has previously registered an account with the same email the shopping cart software will not let them proceed with that same email. They have 3 choices:
1. Login to their account (if they can recall their account info)
2. Reset their password if they have forgotten their account info
3. Use an alternative email address, if they are lucky to have one
This is frustrating for me, and one thing that I really love about the famously easy Shopify store process. We shouldn't be "forcing" our customers to use their account login if they don't feel like it.
There are lots of circumstances where this could irritate a customer, including if they're in a rush, don't wish to use their account for that purchase, don't have a second email or don't remember their account info.
I've looked at ways to fix this but cannot find anything stable or regularly updated.
Does anyone else see this as an order deterrent / block ?
Would greatly appreciate suggestions on how I might be able toallow Registered Users to Checkout as Guest if they so desire it (without causing an error message / block from proceeding to payment).
I love the flexibility of CS Cart but one thing is making it a less than desirable checkout experience, and that is that registered members seem to be unable to checkout as a GUEST.
If a customer attempts to checkout as a guest and has previously registered an account with the same email the shopping cart software will not let them proceed with that same email. They have 3 choices:
1. Login to their account (if they can recall their account info)
2. Reset their password if they have forgotten their account info
3. Use an alternative email address, if they are lucky to have one
This is frustrating for me, and one thing that I really love about the famously easy Shopify store process. We shouldn't be "forcing" our customers to use their account login if they don't feel like it.
There are lots of circumstances where this could irritate a customer, including if they're in a rush, don't wish to use their account for that purchase, don't have a second email or don't remember their account info.
I've looked at ways to fix this but cannot find anything stable or regularly updated.
Does anyone else see this as an order deterrent / block ?
Would greatly appreciate suggestions on how I might be able toallow Registered Users to Checkout as Guest if they so desire it (without causing an error message / block from proceeding to payment).
Hide 'Create account' form on order complete page for registered customers who checkout as guest when CS-Cart 'Allow guest to create an account after successful order' option is selected
Option to link guest checkout order with registered customer/email when the order is placed. As a result, registered customers can see all the orders including their guest checkout orders after logging in
Option to enable or disable the addon for certain storefront
Greatly decrease cart abandonment and increase sales
