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Add-Ons By Simtech Development: Order Improvements Rate Topic   - - - - -

 
  • galtinbaeva
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Posted 19 April 2018 - 06:10 AM #81

HI Guys,

 

Ive found that when adding attachments to orders, and emailing order, if later customer wants another attachments adding and re sending the email will not send the second attachment.

 

Will it only attach attachments if added in the first order change/email. Can this be changed ?

 

Hello John,

 

Please describe actions you perform. I just checked the following cases:

 

1. Attach file, change order status - got file in the e-mail, attach another file, change order status, got both files in the e-mail.

2. Attach file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with file, attach another file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with new file.


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  • johnbol1
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Posted 21 April 2018 - 02:23 PM #82

Solved, setting in addon was set to max upload size for files in invoice was set to 1 mb. Total size of my attachments were 1mb.

 

Problem is, when uploading message appears "saved successfully" this message maybe should say "sorry the filesize is too big please adjust in addon settings or upload smaller files"


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  • johnbol1
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Posted 21 April 2018 - 02:25 PM #83

2. Attach file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with file, attach another file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with new file.

Can you tell me where this setting is please, i dont see it

 

Also I have another question, when customer follows link to pay, and feels he wants to change quantity of products in cart, he cant. Would this be possible to add "edit cart" or items as custom work

 

John


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  • galtinbaeva
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Posted 25 April 2018 - 08:57 AM #84

Hello, John!

 

Solved, setting in addon was set to max upload size for files in invoice was set to 1 mb. Total size of my attachments were 1mb.

 

Problem is, when uploading message appears "saved successfully" this message maybe should say "sorry the filesize is too big please adjust in addon settings or upload smaller files"

 

Thank you, I will forward recommendations to our developers.

 

 

Can you tell me where this setting is please, i dont see it

 

 

When you add an attachment to the order, the "Send notification to the customer about upload of the file" setting is displayed in the pop-up.

 

send_notification_new_attachment.png

 

Also I have another question, when customer follows link to pay, and feels he wants to change quantity of products in cart, he cant. Would this be possible to add "edit cart" or items as custom work

 

 

Yes, we can discuss it in PM.


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Posted 25 April 2018 - 11:35 AM #85

Hello, John!

 

 

Thank you, I will forward recommendations to our developers.

 

 

When you add an attachment to the order, the "Send notification to the customer about upload of the file" setting is displayed in the pop-up.

 

send_notification_new_attachment.png

 

 

Yes, we can discuss it in PM.

I must have older version

 

https://prnt.sc/j9wnd0


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  • galtinbaeva
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Posted 26 April 2018 - 05:12 AM #86

I must have older version

 

https://prnt.sc/j9wnd0

 

Yes, it seems so. The new version is available in your HelpDesk account.


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  • Darius
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Posted 02 July 2018 - 08:20 PM #87

This addon latest version breaks responsive design of admin order details page in mobile view



 
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Posted 05 July 2018 - 03:50 PM #88

we get customers who want to change billing or shipping address after reciving quote. Is it possble for the link to "view and pay" to be drected to step 2 of checkout (billing and shipping address) instead of step 4 (payment options)

 

John

 

https://prnt.sc/k2y0zr


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  • galtinbaeva
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Posted 13 July 2018 - 08:46 AM #89

This addon latest version breaks responsive design of admin order details page in mobile view

 

Thank you for letting us know about the problem. We will adapt the add-on to the latest CS-Cart version.

 

 

we get customers who want to change billing or shipping address after reciving quote. Is it possble for the link to "view and pay" to be drected to step 2 of checkout (billing and shipping address) instead of step 4 (payment options)

 

John

 

https://prnt.sc/k2y0zr

 

Our Order Improvements add-on doesn't support this function, it provides with features related to the attachment to the order:

 

- add an attachment to the order;

- add a product thumbnail to the order details page;

- allow your customers to download files attached to the order;

- add a product image to the order invoice;

- send attachments to customers by email when the order status is changed.

 

However, we can develop the add-on you need within the custom development service.


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  • galtinbaeva
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Posted 12 October 2018 - 06:08 PM #90

Hello!

 

We have adapted the Order Improvements add-on to the Responsive Admin Panel. Attachments were not added to the order in the admin panel on mobile devices. Now it is fixed.


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Posted 22 October 2018 - 08:32 PM #91

We add lots of attachments to orders in this way, and after a while Id like to delete them from the server to save space.

Where are they stored so I cam delete.

 

Thanks


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  • galtinbaeva
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Posted 23 October 2018 - 01:03 PM #92

We add lots of attachments to orders in this way, and after a while Id like to delete them from the server to save space.

Where are they stored so I cam delete.

 

Thanks

 

Hello John,

 

Attachments are stored in /var/attachments/order/{ORDER_ID}. Please note that if you just delete files or directories, the link to the file will still exist in the order and return 404 error if you try to download the file.


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Posted 23 October 2018 - 04:04 PM #93

Hello John,

 

Attachments are stored in /var/attachments/order/{ORDER_ID}. Please note that if you just delete files or directories, the link to the file will still exist in the order and return 404 error if you try to download the file.

Thats fine, we store all files offline after quote has been presented.

Thanks for info

John


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  • galtinbaeva
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Posted 24 October 2018 - 06:05 AM #94

Thats fine, we store all files offline after quote has been presented.

Thanks for info

John

 

You are welcome, John. Please let me know if you have any other questions.


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  • galtinbaeva
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Posted 13 December 2018 - 05:49 AM #95

Hello!

 

We have added the output of the attachments number to the tabs. So now you will see, for example, "Attachments(2)" for 2 files in the tab title in the admin panel and at the storefront.

 

Order Improvements add-on allows to attach files to the order.


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