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Add-Ons By Simtech Development: Order Improvements Rate Topic   - - - - -

 
  • oleg.gorshkov
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Posted 04 October 2016 - 07:13 AM #1

Dear Friends,

 

Do you need to send some instructions to your customers after the order is placed? Too often, there are some documents associated with orders, and it would be great to keep them in one place.

 

We have developed a very useful add-on which improves your customer’s experience by adding some features to the order details page and invoice.

 

The Order Improvements add-on enables you to attach important data (like manuals, warranty details, logos, etc.) to any orders after customers or admins have created them.

 

attachment_in_admin_panel.jpg

 

The customer will see the file in the Attachments tab on the Order information page.

 

attachment_on_frontend.jpg

 

And one more feature! Do you agree that the image makes the page more informative to customers? Please, have a look:

 

product_image_on_order_details_page.jpg

 

It is completely another thing, right?

 

User Guide

 

Learn more about the add-on in the User Guide.

 

Compatibility

 

The add-on is compatible with CS-Cart and Multi-Vendor 4.3.5 and above.

 

Download the add-on

 

I will be glad to answer all your questions about the add-on.

 

P.S. Within several days after the post publication on Facebook you have a chance to get our add-ons for free! So, if you join us on Facebook, you will have a chance to be the first to know about free solutions for your store and information about special promotions and discount promo codes.


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  • Darius
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Posted 04 October 2016 - 11:52 AM #2

I have tested your addon on 437

 

Problems

 

1. I have my changes enabled and do not have any backend theme modification. Changing size of image does not change image size in order details page.. I surely do clear cache..

 

2. This addon does not allow to enable communication with customer, when active clicking save changes just does not do a thing.

 

Also very poor practice not to have demo for addon, at least I could compare if addon works somehow different on fresh & newest release..



 
  • oleg.gorshkov
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Posted 05 October 2016 - 06:50 AM #3

I have tested your addon on 437

 

Problems

 

1. I have my changes enabled and do not have any backend theme modification. Changing size of image does not change image size in order details page.. I surely do clear cache..

 

2. This addon does not allow to enable communication with customer, when active clicking save changes just does not do a thing.

 

Also very poor practice not to have demo for addon, at least I could compare if addon works somehow different on fresh & newest release..

 

Hello!

 

1. We have tested the add-on one more time on CS-Cart 4.3.7 and it is working properly. I have send you PM with the demo store.

 

2. What do you mean by communication? Please clarify.


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  • johnbol1
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Posted 05 October 2016 - 09:52 AM #4

Communication with customer seems OK for Me Darius 4.3.6 once enabled in addon tab

 

http://prntscr.com/cq20rm


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v4.5.2


 
  • Darius
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Posted 05 October 2016 - 10:30 AM #5

Yes, thank you I already checked that on supplied demo. Problem most likely is on my end, not sure if its due to other addon conflicting I might have..

 

 

Communication with customer seems OK for Me Darius 4.3.6 once enabled in addon tab

 

http://prntscr.com/cq20rm



 

Posted 05 October 2016 - 08:33 PM #6

I noticed a small issue when viewing communication through admin and then vendor panels.  On the Admin area the communication would show up as expected with full width communication but on the vendors panel it only shows in a thin column.  I have attached images of each.

Attached Files



 
  • johnbol1
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Posted 06 October 2016 - 01:21 AM #7

I noticed a small issue when viewing communication through admin and then vendor panels.  On the Admin area the communication would show up as expected with full width communication but on the vendors panel it only shows in a thin column.  I have attached images of each.

confirmed me too


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v4.5.2


 
  • oleg.gorshkov
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Posted 10 October 2016 - 12:04 PM #8

I noticed a small issue when viewing communication through admin and then vendor panels.  On the Admin area the communication would show up as expected with full width communication but on the vendors panel it only shows in a thin column.  I have attached images of each.

 

confirmed me too

 

Thank you for the feedback. We have fixed the issue. The new archive is in your File area.


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  • Darius
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Posted 10 October 2016 - 01:30 PM #9

Not sure if its other addon your is conflicting on my site, but after installing your latest update today once going to any order it gets blank page..



 
  • johnbol1
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Posted 10 October 2016 - 02:22 PM #10

im fine, tho had similar on 1st addon install, uninstalled re installed and was fine


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  • oleg.gorshkov
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Posted 10 October 2016 - 02:31 PM #11

Not sure if its other addon your is conflicting on my site, but after installing your latest update today once going to any order it gets blank page..

 

Please, make sure that the Attachments add-on is enabled. If you still have issues, please send me the access to your store in PM or just the error from the error log.


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  • ALEXsei_
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Posted 10 October 2016 - 05:35 PM #12

Please, make sure that the Attachments add-on is enabled. If you still have issues, please send me the access to your store in PM or just the error from the error log.

 

Distorts the price of the order card

Искажает цену в карточке заказа. Если товар имеет скидки от количества в процентах и имеются опции которые тоже в процентах .. то цена в карточке товара фиксируется неверная. Причем все расчеты проходят правильно, именно отображение цены в сформированном заказе .. когда редактируешь и оформляешь то все правильно.


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Posted 10 October 2016 - 06:31 PM #13

Looks to be displaying everything correctly.  Only issue I see now is that the image that is shown is not correct.  It is displaying default image for product instead of the image with option variants.  For example if I have a product that has various color options with images for each color.  Right now the default image colors is shown instead of the color of the actual product in the order.  I believe this worked correctly before you updated the addon.  Thanks.



 
  • oleg.gorshkov
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Posted 11 October 2016 - 07:36 AM #14

Distorts the price of the order card

Искажает цену в карточке заказа. Если товар имеет скидки от количества в процентах и имеются опции которые тоже в процентах .. то цена в карточке товара фиксируется неверная. Причем все расчеты проходят правильно, именно отображение цены в сформированном заказе .. когда редактируешь и оформляешь то все правильно.

 

Seems like you have the old version of the add-on. Please download the new archive.


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  • ALEXsei_
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Posted 11 October 2016 - 08:04 AM #15

Seems like you have the old version of the add-on. Please download the new archive.

 

I downloaded 3 days ago :)
today there is a new version. everything is working. Thank you

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  • oleg.gorshkov
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Posted 11 October 2016 - 12:53 PM #16

Looks to be displaying everything correctly.  Only issue I see now is that the image that is shown is not correct.  It is displaying default image for product instead of the image with option variants.  For example if I have a product that has various color options with images for each color.  Right now the default image colors is shown instead of the color of the actual product in the order.  I believe this worked correctly before you updated the addon.  Thanks.

 

We have fixed the issue. Now the product combinations images are shown if they exist. You can find the new version in your File area.


Simtech Development | sales@simtechdev.com | www.simtechdev.com
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Posted 11 October 2016 - 07:10 PM #17

This still does not seem to be working correctly.  CS Cart is also not showing product options in order details correctly and I have posted it to bug tracker.  This might be part of the problem in your addon if cs cart was displaying them correctly maybe your addon would as well.



 
  • oleg.gorshkov
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Posted 11 October 2016 - 07:50 PM #18

This still does not seem to be working correctly.  CS Cart is also not showing product options in order details correctly and I have posted it to bug tracker.  This might be part of the problem in your addon if cs cart was displaying them correctly maybe your addon would as well.

 

Please could you clarify the issue in more details?


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Posted 12 October 2016 - 08:34 AM #19

After clearing cache a few times it is working!  

 

Thanks for all of the hard work!



 
  • oleg.gorshkov
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Posted 12 October 2016 - 08:56 AM #20

Thank you so much for your help in improving our add-on. We really appreciate it!

 

If you have the latest version, you may have noticed that now there is an opportunity to send attachments via E-mail. We have added the setting for this to the status editing page.

 

order_improvements_status_setting.png


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