Hello!
New to cscart here. It looks like when a user places an order (right now phone order, or check order) they are not sent an order email? Is there a setting for this or do I need to click into the order_placed event and do something there?
Hello!
New to cscart here. It looks like when a user places an order (right now phone order, or check order) they are not sent an order email? Is there a setting for this or do I need to click into the order_placed event and do something there?
Check the Notify customer option in the corresponding order status settings on Administration > Order statuses page in the admin panel.
For more information, please refer to the following articles:
http://docs.cs-cart.com/4.3.x/user_guide/orders/order_statuses/index.html
http://docs.cs-cart.com/4.3.x/user_guide/orders/actions_on_orders/notifications.html