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Orders Not Triggering Email Rate Topic   - - - - -

 

Posted 11 September 2016 - 07:55 PM #1

Hello!

 

New to cscart here. It looks like when a user places an order (right now phone order, or check order) they are not sent an order email? Is there a setting for this or do I need to click into the order_placed event and do something there?



 
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Posted 12 September 2016 - 06:07 AM #2

Hello!

 

New to cscart here. It looks like when a user places an order (right now phone order, or check order) they are not sent an order email? Is there a setting for this or do I need to click into the order_placed event and do something there?

 

Check the Notify customer option in the corresponding order status settings on Administration > Order statuses page in the admin panel.

 

For more information, please refer to the following articles:

 

http://docs.cs-cart....uses/index.html

http://docs.cs-cart....ifications.html


Sincerely yours, CS-Cart Support Team

 

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