Visiual Editor

Hey guys I've a problem

I deleted /design folder on the server and then I uploaded again I had a backup but something happened and when I try to use Visiual Editor it become doesn't work after this situation

And I got the this error ErrorOops, something went wrong (Internal Server Error). Please try again.

I'm considering about permission .. I checked but I could not find any information about that

I added screenshot you can see that.

error.png

Hey guys I've a problem

I deleted /design folder on the server and then I uploaded again I had a backup but something happened and when I try to use Visiual Editor it become doesn't work after this situation

And I got the this error ErrorOops, something went wrong (Internal Server Error). Please try again.

I'm considering about permission .. I checked but I could not find any information about that

I added screenshot you can see that.

Check error log, there should be the error message.

Thank you so much I checked error_log and error like that :

throw new SmartyException("Unable to load template {$_template->source->type} '{$_template->source->name}'{$parent_resource}");

In this case what should I do ? Do you have any idea ?

Thank you so much

What theme do you use?

What theme do you use?

responsive original theme

responsive original theme

In this case I cannot answer you without detailed examination. We faced similar issue with the basic theme only

In this case I cannot answer you without detailed examination. We faced similar issue with the basic theme only

I'm using now basic theme this is cs cart theme responsive.. And I tried to change theme name and upload new theme and try it. it was similar error I saw that

Actually I meant previous basic theme which is not responsive. Please contact support team with this issue