Hi,
I'm in a middle of a storm; I have an upgrade going on with ecomlabs, they should have done it today but, Yuri from ecomlabs says that as my server has MySQL Version 5.0.96-community and PHP 5.3.29 they cannot perform the update untill I upgrade the server. The thing is, my server is not upgradable, they say that is an old centos 5.11 and it's not possible to install PHP 7 on it.
So, I'm in a bit of a pikle here, I have to move to another server with PHP 7 in order to ecomlabs to agree in completing the already paid upgrade, but my current 2.0.6 shop will not run on it. I can't wrap my head around this, it's like the egg and the chicken ridle... How can they complete the upgrade if they cannot access my old shop on the upgraded server?
So, how can I possibly complete this upgrade, not only with minimum disruption but at all, I can't seem to find anyone willing to help me, must be because it's August...
This will not only leave me with a huge downtime problem (according to ecomlabs they only do upgrades from monday to wednsday because they may need up to 2 days in worst case scenarios).
I have tried to hire with them a dedicated engineer but as it is August they are not offering me that chance, ecomlabs only work business hours and it excludes weekends.
I will appreciate any ideas that you might have, I'm going on 36 hours no sleeping already and I'm out of ideas!
Thank you in advance,
Tania