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Not Getting Notification Email About New Vendors Awaiting Approval Rate Topic   - - - - -

 

Posted 08 August 2016 - 09:39 PM #1

I used to get an email notification whenever a new vendor would fill out the application for a vendor account on my site.  Now, suddenly, I don't, and I don't know what setting I may have changed, or where to find it to see if I have.

 

The email function is still working because Vendors still get notification emails saying that I've approved them or made changes to their accounts.  Just my admin account is no longer getting notifications.

 

Anybody know what might be the issue?



 
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Posted 09 August 2016 - 06:52 AM #2

I used to get an email notification whenever a new vendor would fill out the application for a vendor account on my site.  Now, suddenly, I don't, and I don't know what setting I may have changed, or where to find it to see if I have.

 

The email function is still working because Vendors still get notification emails saying that I've approved them or made changes to their accounts.  Just my admin account is no longer getting notifications.

 

Anybody know what might be the issue?

 

Hi, 

Please, check, maybe these emails getting to the "spam folder"?

Thanks.


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Posted 09 August 2016 - 06:57 AM #3

The e-mail is sent to Settings -> Company -> User department e-mail address e-mail. Please make sure that it is set up correctly


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