Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Buy Together Second Product Not Showing In Cart Rate Topic   - - - - -

 
  • billly
  • Newbie
  • Trial users
  • Join Date: 20-Jan 16
  • 5 posts

Posted 07 June 2016 - 09:53 AM #1

Hello,

 

I have created a buy together offer http://bit.ly/1PfEPRX(only Greek, sorry).

 

When the customer adds to cart a pop up shows both products -> http://i.imgur.com/BmrWxq7.png

 

But, when the customer clicks the mini-cart, the description and all the Buy Together product details are not shown  http://i.imgur.com/gTW3fm2.png. I want to avoid for the customer to think that he buys an overpriced product.

 

Finally, the same thing happens when the customer visits the Cart Page.

 

After completing the order, Order Details show the secondary product.

 

Please advise

 

Have a good one

Bill



 
  • CS-Cart team
  • CS-Cart support team
  • Moderators
  • Join Date: 04-Apr 11
  • 3809 posts

Posted 07 June 2016 - 11:34 AM #2

Unfortunately, we have failed to reproduce the issue. It seems that the product was removed from the Buy together tab on its editing page in admin panel of your store. Please add the product in the Buy together tab and contact us via Help Desk so we can examine the issue in more detail.


Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation