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For those of you who haven't logged into the helpdesk (http://helpdesk.cs-cart.com)
You will see a new and improved helpdesk with a new layout and new features.
Take a look and post any issues you may find.
Cheers,
ETI
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4
Helpdesk Upgrade
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- Senior Member
- Members
- Join Date: 24-Nov 06
- 1034 posts
Posted 27 October 2007 - 08:56 PM #2
ET...
Looks nice
the only issue I see is the dates are goofy...(showing 2010)
EDIT* It appears to ONLY be in the File Area
Looks nice
the only issue I see is the dates are goofy...(showing 2010)
EDIT* It appears to ONLY be in the File Area
[SIZE="1"]Seamlessly Upgraded to 1.3.5sp4 from 1.3.4sp3
Live: Playboy Collectors Gallery
(Adult)[/SIZE]
[SIZE="2"]LOOKING FOR A FEW COPIES OF THE NEW LITHUANIA PLAYBOY ISSUES...AND COLOMBIA ISSUES.....
FEEL FREE TO Private Message Me....THANKS[/SIZE]
[SIZE="1"]Slightly Modded Default Red | Zardos Lightbox | Sitemap | Multicards Payment Mod |
Cart & Checkout Pages Modified |
[/SIZE]
Live: Playboy Collectors Gallery
(Adult)[/SIZE]
[SIZE="2"]LOOKING FOR A FEW COPIES OF THE NEW LITHUANIA PLAYBOY ISSUES...AND COLOMBIA ISSUES.....
FEEL FREE TO Private Message Me....THANKS[/SIZE]
[SIZE="1"]Slightly Modded Default Red | Zardos Lightbox | Sitemap | Multicards Payment Mod |
Cart & Checkout Pages Modified |
[/SIZE]
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- Senior Member
- Members
- Join Date: 22-Jun 07
- 263 posts
Posted 28 October 2007 - 06:29 AM #4
they need to change the main site too, it looks out dated 
also the manual for 1.3.5 is corrupt
also the manual for 1.3.5 is corrupt
1.3.5 sp1
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- Senior Member
- Members
- Join Date: 06-Sep 07
- 491 posts
Posted 28 October 2007 - 07:18 PM #6
Ooo good the much needed wiki ?
*** Trying to help and trying to learn ***
Running an upgraded v135sp3 to v2.0.12 on live store(05/02/10) but not really right after update by Dr SnoRocket
Running an upgraded v135sp3 to v2.0.12 on live store(05/02/10) but not really right after update by Dr SnoRocket
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- Junior Member
- Members
- Join Date: 09-Apr 07
- 2 posts
Posted 29 October 2007 - 05:16 PM #7
Hello,
Before the helpdesk page has been upgraded, I managed to download the latest package in File Area, but after the upgrade, my File Area page in empty. No files listed there like MikeFold.
Can someone take a look at my issue ?
For prove, you can check on my ticket ID: #100019488
Before the helpdesk page has been upgraded, I managed to download the latest package in File Area, but after the upgrade, my File Area page in empty. No files listed there like MikeFold.
Can someone take a look at my issue ?
For prove, you can check on my ticket ID: #100019488
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- Senior Member
- Members
- Join Date: 19-May 06
- 178 posts
Posted 29 October 2007 - 05:30 PM #8
I am having the same issue and I need to download the package. Anyone know what to do?
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- Junior Member
- Members
- Join Date: 09-Apr 07
- 2 posts
Posted 29 October 2007 - 06:45 PM #9
Thanks CS Team for taking care of my issue. Im now able to download the latest CS-CART version.
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- Member
- Members
- Join Date: 23-Oct 07
- 41 posts
Posted 29 October 2007 - 10:42 PM #10
We are not able to Submit a support ticket in our Helpdesk area. I think this is because of the new format. Is anyone else having this issue?
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- Member
- Members
- Join Date: 23-Oct 07
- 41 posts
Posted 25 February 2008 - 01:45 PM #11
We are not able to Submit a support ticket in our Helpdesk area. I think this is because of the new format. Is anyone else having this issue?
Still having the same issue above and I do not have the ability to reply to support tickets as well. Can someone from cs-cart help please?
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- CVO
- Administrators
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- Join Date: 31-Aug 05
- 240 posts
Posted 26 February 2008 - 12:02 PM #12
Still having the same issue above and I do not have the ability to reply to support tickets as well. Can someone from cs-cart help please?
We have sent an email asking you to clarify the issue in detail. Thank you in advance.
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- Member
- Members
- Join Date: 23-Oct 07
- 41 posts
Posted 26 February 2008 - 05:01 PM #13
Thank you, I replied to that email sending it to sales@ and support@
I know you said to reply on the help desk but obviously that's not a possibility in my case.
In case it matters I am using Windows XP Professional and IE7. I tried Firefox and have the same problem.
The only thing I can figure is that my support days have run out but it sounds like it may be a bug. I consider myself very computer and web literate, I've been developing sites since 1999 so it's not like I'm a newbie at help desks and user control panels etc.
I know you said to reply on the help desk but obviously that's not a possibility in my case.
In case it matters I am using Windows XP Professional and IE7. I tried Firefox and have the same problem.
The only thing I can figure is that my support days have run out but it sounds like it may be a bug. I consider myself very computer and web literate, I've been developing sites since 1999 so it's not like I'm a newbie at help desks and user control panels etc.
