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Posted 20 May 2016 - 09:31 AM #1

Hi

i just want to ask about product price on product page

i have a product that i have set to disc 20%

on my browser, it is right

but on one of my customer, it's shown wrong (product disc become around 75%) but when he checkout, the price is back to right price

is this some bug on cs cart or bug on my customer's browser? 

 



 
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Posted 20 May 2016 - 11:15 AM #2

Hi

i just want to ask about product price on product page

i have a product that i have set to disc 20%

on my browser, it is right

but on one of my customer, it's shown wrong (product disc become around 75%) but when he checkout, the price is back to right price

is this some bug on cs cart or bug on my customer's browser? 

 

Probably, Quantity discounts are set up for this product for a particular user group.


Sincerely yours, CS-Cart Support Team

 

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Posted 21 May 2016 - 01:48 AM #3

Probably, Quantity discounts are set up for this product for a particular user group.

 

hi, i've look Quantity Discount for this product and it's 1 (for quantity) and for all user group

this is how it look on my product price page (screenshot from my customer)

 

9px0rdG.png

 

on this you can see that my product price is become 12,900,000 (which is 70% disc)

and when he press "add to cart" button

this one is the one shown on cart

 

CcyLz8z.png

and the one that shown on cart is the right one

looks like it's just some display problem or is it an error?

 

Thanks



 
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Posted 23 May 2016 - 06:07 AM #4

hi, i've look Quantity Discount for this product and it's 1 (for quantity) and for all user group

this is how it look on my product price page (screenshot from my customer)

 

9px0rdG.png

 

on this you can see that my product price is become 12,900,000 (which is 70% disc)

and when he press "add to cart" button

this one is the one shown on cart

 

CcyLz8z.png

and the one that shown on cart is the right one

looks like it's just some display problem or is it an error?

 

Thanks

 

The issue requires examination on your server. Please contact us via HelpDesk.


Sincerely yours, CS-Cart Support Team

 

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Posted 23 May 2016 - 06:56 AM #5

Try to disable all promotions and 3rd party modules


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