I have a problem with one product when using a option selector extra. When I choose a product in the selector the turning wheel never stops and you can not go any futher. When I remove the optionselector in this product it works fine en there are no problems to go to the cart. See this link with the problem . Optionselector on other products work fine. Anybody a suggestion?
You can try to disable your Cloud/Image zoom addon. It seems that addon is causing this problem.
I did that but now result, Other products work fine with a option like this one http://www.eurocameracranes.com/ikan-d7-7-inch-clone.html
I did that but now result, Other products work fine with a option like this one http://www.eurocameracranes.com/ikan-d7-7-inch-clone.html
You will need to disable your Image zoom addon and clear all the caches. This one http://www.eurocameracranes.com/ikan-d7-7-inch-clone.htmlworks because it doesn't have dynamic option update for pricing and etc.
Thanks for your help sofare. I disabled the Image Zoom and deleted all caches on my computer. Still the same problem. And how can I stop the dynamic option for pricing ect if that helps to solve the problem?
As far as I can see, the Image zoom module is still enabled. I have attached missed file to this message. Please unpack it to the following directory and clear cache:
js/addons/image_zoom
Hello eComLabs,
I could not fix it Can I ask you to help me in the admin. If so please sent me your email adress
Thanks for all your help sofar.
Piet Hein
Hello eComLabs,
I could not fix it Can I ask you to help me in the admin. If so please sent me your email adress
Thanks for all your help sofar.
Piet Hein
Please contact us here and ask Oleg to look at it. Also, please provide us with the temporary FTP access to your store.