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Gmail Does Not Send Notifications Rate Topic   - - - - -

 
  • merchantman
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Posted 09 April 2016 - 09:24 PM #1

I need some help setting up CS-Cart to send notifications via gmail. I have set up email in CS-Cart as follows:

 

SMTP server- smtp.gmail.com:465

SMTP user name- admin@mdomain.com (GMail admin user)

SMTP password- myGmailPW

Use encrypted connection- SSL

Use SMTP authentication- checkedg

Method of sending emails-  via SMTP server

 

Seems simple enough but doesn't work. Google support sees nothing wrong. Hosting support has verified that ssl socket transport support is enabled. The knowledge base article has a script to run in  public_html/mail.php which does not work (hosting support told me there was a problem with it but they will not support scripting). No matter, as the script was to verify ssl socket transfer support is enabled, which support confirmed anyway. Any help appreciated.


Thanks for any insights.


 
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Posted 11 April 2016 - 12:33 PM #2

I need some help setting up CS-Cart to send notifications via gmail. I have set up email in CS-Cart as follows:

 

SMTP server- smtp.gmail.com:465

SMTP user name- admin@mdomain.com (GMail admin user)

SMTP password- myGmailPW

Use encrypted connection- SSL

Use SMTP authentication- checkedg

Method of sending emails-  via SMTP server

 

Seems simple enough but doesn't work. Google support sees nothing wrong. Hosting support has verified that ssl socket transport support is enabled. The knowledge base article has a script to run in  public_html/mail.php which does not work (hosting support told me there was a problem with it but they will not support scripting). No matter, as the script was to verify ssl socket transfer support is enabled, which support confirmed anyway. Any help appreciated.

 

The issue requires examination on your server. Please contact us via HepDesk.


Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 
  • imac
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Posted 12 April 2016 - 08:13 AM #3

I need some help setting up CS-Cart to send notifications via gmail. I have set up email in CS-Cart as follows:


merchantman please post in corresponding forum branches, this one for example should be in Issues & Troubleshooting.
That's a bad practice to post everything in General Questions.

Thank you.
Ilya Makarov,
CS-Cart Architect Team
Suggest and vote for new features | Report a bug

 
  • merchantman
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Posted 13 April 2016 - 06:36 PM #4

The issue requires examination on your server. Please contact us via HepDesk.

 

Solution was to use TLS authentication and make smtp server "tls://smtp.gmail.com"

merchantman please post in corresponding forum branches, this one for example should be in Issues & Troubleshooting.
That's a bad practice to post everything in General Questions.

Thank you.

Sorry. Will do so in future.


Thanks for any insights.